Question about LG Prada KE850 Cellular Phone

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Jpeg wont add to contact

Can't get a jpeg into contacts. Photo opens fine when viewing but message 'not supported' shows when trying to add the photo to a contact. Photo and contact are saved to the phone, not the sim.

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  • be els eb Jan 02, 2008

    I have just read up on reviews for the phone and discovered that this problem is a SOFTWARE GLICH!  My technical ability is pretty sound - thanks a bunch LG for putting this very expensive phone on the market before solving basic software issues. For the price, I demand that LG send fixes or recalls all the phones that have these issues - it is totally unfair to the consumer to pay such a lot of money for a product that is basically, unfinished.

  • Ollymix2000 Feb 22, 2008

    I have the same problem!!! unable to add a photo to a contact.Is there a software update to fix this problem???

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Hi,

just find a suitable software and resize your photos to 480x320 before downloading to phone. it seems prada can only support small size pics when added to contacts.

Posted on Jan 13, 2008

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I had that same problem with ma phone... what i realised was that although it was a jpeg file when i checked the file infomation from the phone somehow it said "gif" so i transfered the file to my pc and edited in photoshop and resaved it as a jpeg file and then all ma pictures are working now... "this trick also works for background pictures also!!!!

Posted on Feb 02, 2008

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oops forgot to login :)

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i contacted support with this same problem...i get the triangle with a ! in it.

they said the receiver is sending a resolution that isn't supported by the album. although you can still set the picture to a contact in your address book1.gif, go back to the text message4.gif and view it, or even us the file browser that you downloaded to view it. it just doesn't show up in the album correctly.

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Jpeg wont add to contact/2


Make sure that the contact is stored on the phone, and not the sim card.( doesn't work if its on the sim). If you have contacts on the sim and copy them in the phone they double the name, so make sure you choose the phone stored one (there is an icon before the name that shows where that contact is stored). And finally, if still nothing, try to upload .jpg extension file, because the phone resizes the picture to add it to the contact profile, so it might not support .jpeg resizing. Hope you can make it work! :)

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