Most likely you have a bad RED CRT. Because of the age of the set Sony does not make the CRT assembly available. You must have a Qualified Service Facility come out and remove the CRT and send it to Sony to be refurbished. The cost of this runs around $300.00 for the CRT, $ 270.00 for Labor, plus any Service Call Fee. As you can see it get real expensive. I would invest in a new LCD Product instead of in this set.
I hope this helps,
Skyassoc
can I separate a Sony kp51ws500 projection screen from it's base where the speakers are located? I...
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can I separate a Sony kp51ws500 projection screen from it's base where the speakers are located? I need to move in ford explorer and it's too tall