Question about GE Wireless Optical Mouse

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GE model 97985 Rev3 (hate it)!

Do you know why this mouse just stops working all the time for no reason (I change the batt all the time too) Do you know who I can complain to to get a replacement? It starts jumpingaroundand just freezes up. I havetried everything but .....throwing it away.

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Re: GE model 97985 Rev3 (hate it)!

Is that really the "Best solution" throwing it away? What about a recall or replacement?

This is what the USA has turned into! just throw it out and buy a new one......We are not letting retailers stand behind their products anymore! As the internet happens to be a great way of also gives retailers a place to hide..while cutting costs.......They seem to have no obligation, to have a phone contact number.....So, there is no one to speak to about their inferior product. Did you know?...abroad,. we are known as the throw it away country ? So who can we contact? Well I did the down load...have to get new batteries......Oh!.so.does lack of updated soft ware cause it to eat upthe batteries too?

Posted on Sep 08, 2008

Re: GE model 97985 Rev3 (hate it)!

Throw it away...mine did the same thing too, if i want to move the mouse cursor to the right, it goes left, etc...its garbage.

Posted on Feb 02, 2008

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You will have to go to the manufacturers website and download the driver and software for your mouse. Save the file then open it and install the driver. When you plug in your mouse again it should be recognized.

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The piece of plastic where your palm would rest on the mouse is the compartment for the batteries. Locate the piece of plastic with the GE logo on it. You need to slide that piece of plastic away from the direction of the mouse buttons. You will then be able to put the batteries inside and slip the piece of plastic back on.

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