Question about Westinghouse LTV-32w4 32.02 in. LCD HDTV
The other night a DVD froze in the middle of a scene and the player wouldn't advance the DVD, but we could start from the beginning again, then it stopped at the same point.
The next night we put a different DVD in and it wouldn't play at all, or eject the DVD, so now it's stuck inside. We've had the TV since late August.
Success! I tried removing the power cable from the TV itself and re-plugging while holding the eject button on the TV (you'll have to turn the power button back on as well). The DVD ejected instantly. Whew...
Posted on Feb 08, 2009
Unplugging the power cord from the TV worked for me. The first time I did this it did not work (I unplugged and plugged immediately), so I unplugged it for about 30 minutes then came back to it. We have learned that the DVDs tend to get stuck if we leave the DVD in the TV after viewing it -- especially if the DVDs stay in the TV for more than a night. We don't experience the problem if we remove the DVD immediately after viewing.
Posted on Oct 21, 2008
Mine does the same thing different model but the same issue. Unplug the power cord from the tv(not the outlet) and then replug it. When you push eject it should come out
Posted on Jan 05, 2008
Solution #2 worked for our Combo dvd/lcd. I unpluged it and waited 10 seconds. Thank You very much. My toddler son had Thomas the train stuck. Solved two problems with your advice. Thanks. BTW I searched Westinghous's site. All they said was two push and hold the button. Their advice was to bring it in and have the dvd replaced if that doesn't work. LOL!!!!
Posted on Nov 19, 2008
After reading responses here I thought we were stuck w/ a lemon. I called customer service and my call was answered immediately w/ no waiting. The service agent stepped me through a couple quick steps and the problem was solved in no time.
When I went to eject a DVD today it wouldn't come out and I was getting an error message of "close". The instructions were to unplug tv from wall for 30 sec or more. Plug back in. While holding eject button down turn power on. Keep holding eject button down while DVD player resets itself. My DVD ejected - both of them. Turns out my 2 year old had forced a second dvd into the player. The player ejected both no problem and everything is working fine.
I was very happy w/ Westinghouse service and so far my HDTV/DVD combo.
Hope this helps!!
Posted on Dec 08, 2008
Thanks a million Mark Tampa your solution of unplugging and plugging back in while holding the eject button worked!
Posted on Jan 21, 2012
I had a similar problem with my Phillips 42 in. LCD HD TV.
Here's the problem. The Power Supply Board. I opened my TV up(warranty was up of course) and found several bad capacitors. Phillips and several other companies were sold capacitors that although were highly rated failed within 5 years because of a lack of preservatives. All sorts of electronic equipment is now being effected due to these defective capacitors.
1. Take it in and have it fixed
2. Open it up, check the board for faulty capacitors(bulged or leaking) Buy a new Power supply board and install it.
3. Remove PSB, remove faulty capacitors and replace with compatible new ones.
Hope this helps
Posted on Dec 09, 2010
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