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Printer problem lexmark and hewlett packard

I just purchased a lexmark 4800 series wifi printer, i cannot get it to work,no matter what I tried, same with a hewlett packard printer, either it says printer spooling not able to print possible vpn or the lex will not connect, even called lexmark help anybody please

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Re: printer problem lexmark and hewlett packard

Turn off all your security software (antivirus, firewalls), download the latest drivers from the lexmark site, manually extract them to a folder without running the setup wizard- connect printer to usb- go to the folder you extracted the files to, right click on the setup file and 'run as administrator'- it should successfully install and go wireless-

Posted on Feb 10, 2008

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