Fujifilm finepix a820 zoom error

Hi,
    This problem is related to the malfunctioning of zoom motor, Two possibilities are there,
1- If company provides technical help on component leve in your regionl then zoom motor may replace.
2- If component level support is not available then LENS ASSEMBLY must be replaced.
   Contact your nearest fuji service centre or contact any expert nearby for the specific part replacement.
    Thanks for using fixya.