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Help my paper shredder is not working.

Gentlemen,I have owned a DYNEX Paper Shredder Model # DX-OP1`02971 for about a year it was a gift from our kids.Lately it does not work in the on/auto position. It however works in the reverse position.Can I get this repaired or replaced by your personel without cost? I'm a seior Citizen (75 years young) on SociaLSecurity AND CAN'T AFFORD TO REPLACE IT.Can you help? Mr E.C.Bastian (

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Re: help my paper shredder is not working.

I personally work with Fellowes brand shredders, but it sounds like you have a paper feed sensor issue. This may be a mechanical or electronic sensor located in the center of the paper feed slot. If it is electronic it may just need cleaning(qtip dipped in rubbing alchohol. If it is a mechanical sensor check to make sure it has not been broken or it may be stuck because of paper that has become wedged behind it(you may need to jiggle the switch a few times to free it). If none of this works you may have a burned out switch or a bad pc board, contact manufacturer for more info.

Posted on Mar 02, 2008

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I own a Royal RL170MX shredder. I turn on the

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sounds like you probally have a broken gear on the drive portion of your shredder can't be more specific because I only have info on Fellowes brand shredders. You may have to contact manufacturer for more info.

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