- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Try removing all the toner carts and remove the drum unit from the printer. Using the upholstery tool on your home vacuum cleaner, clean all over the drum unit being careful not to directly touch the drum surfaces (they scratch very easily causing permanent marks to print) also vacuum out the inside of the printer. It is likely that dust is preventing correct charge build on the drum. Also make sure the green slide tabs are placed back at the home position at the side of the drum unit. Re-assemble and test.
The green tab referred to on the drum unit slides a thin wire across the drum to scrape off any built-up toner that has accumulated.
To do this, first open the door to access the toner/drum cartridges (it's the same door you'd open to replace a spent cartridge). Remove one of the cartridges; the inside of the door will have a sticker illustrating the exact steps to do this. Once you've removed a cartridge, look to the end that is inserted first when installing it (the end opposite the one grasped to remove the cartridge). You should see a small green tab here. Slide it left and right several times to clear away any blockage. For good measure, vigorously shake the cartridge side to side to evenly redistribute the remaining toner evenly inside the cartridge. Replace the cartridge and repeat these steps for each one remaining.
If you still get an error after following these steps, remove each cartridge and shake it extra vigorously for at least 10 seconds. Sometimes the toner can clump inside the cartridge, causing the printer to interpret it as a blockage. This is especially likely to occur if you live in an area with a humid environment.
The green tab slides from left to right.
This cleans the croner wire. These wire also have a tedancy to break every often.
The drum unit will need to be replaced
1. power down the printer.
2. remove all color cartridges from their slots.
3. inside the color slot, you will see a green slide that will not move until you pick up the plastic cover.
4. rotate the plastic cover forward.
5. slide the green slide 3 or 4 times. (DO NOT TOUCH SMALL WIRES!)
6. return slide to original position.
7. snap the plastic cover back in place
8. return each color cartridge to it's slot.
9. replace color cartridge holder back to printer.
10. close all covers
11. turn printer back on.
If you still get the "move green slide" error, just repeat these steps
This took me about 10 minutes for the process, after understanding what the "green slide" meant.
The guy that replied solved the problem. He rocks and I can't believe that brother does have a large posting on this issue. Sham on them:
ben2913 did the job "This is NOT the solution to this error code. The code is telling you that the Corona wire must be cleaned. Remove all 4 color drums. Look down into the tray that you removed them from and you will see 4 green tabs. Open the plastic cover that protects the corona wire and move the green tab back and forth several times. After you have done this with all 4, reinstall the drums, close the machine front and everything will work fine again."
The green tabs that you have to slide are under the color cartridges, so remove the three color cartridges and you will see three green tabs, to slide the tab across the wire you have to first open the translucent plastic wire cover, then slide the green tab across the wires and return it to it's original position, close the wire covers, replace the color cartridges, and reassemble the printer. All the Best
×