Question about LG 24 in. LDF 7811 Stainless Steel Built-in Dishwasher
Dishwasher doesn't clean the dishes. My gut feeling is there is no water pressure from the pump. The inside of the unit is developing mold. I now occasionally run the unit empty with bleach just to keep it clean. I have checked all the water pathways for dirt and there all clean.
LG DOES ****. We had this dishwasher and from the very beginning it didn't seem to dry and within a few months it was not cleaning as well as we had hoped. Within 9 months it had gotten so bad that we were really unhappy and then we got an error code. LG arranged for a local repair company to take a look at it. They ended up replacing EVERY part of the dishwasher except the tub itself. They replace the pump, the heater, the whole door assembly, the wiring harness (the wires had started melting into the sound proofing material), the electronics. Literally everything. From that point on we really noticed that we were getting food chunks on everything. Not only that, all the dishes were greasy and it wasn't even coming close to drying. There was mildew and mold growing inside the tub! Finally I got fed up and threw a fit with LG. They sent another repair guy out and he told us it was going to take 3 weeks to get a brand new pump and heater because the replaced heater had failed. After I complained to LG the repair guy got the parts in a week. He quickly replaced it and tested it and it flooded our kitchen (hardwood flooring) and leaked through the floor to the ceiling downstairs. The new heater was faulty. Not only that, the repair guy told us that the first repair, 9 months earlier, had not been completed and our turbulence detector had never been hooked up. Our solution? We fought with LG and Home Depot, where we got it, and LG offered to replace it with a new dishwasher. I said forget it, we didn't ever want an LG dishwasher again. Home Depot stepped up and took back our 2 year old dishwasher and refunded all our money. We bought a KitchenAid and we LOVE IT!
Posted on Oct 12, 2008
Have you called LG?
Posted on Jun 12, 2008
If the main pump failed it would generate an error code so it's more likely something has gotten down into the sump area. Try taking the screws out around the mess screen and sump area and open that area to look for something inside. Note: To remove the impeller it is a backwards thread.
Posted on Jan 03, 2008
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