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Re: No water or soap flow
Does liquid squirt out of the hose. If it does then probably the heater inside the handle asm. is clogged. Take out the two long screw that hold the top handle on and remove it, then near the bottom of the handle, near the bottom are 2 more screw to remove. Then the front of the handle asm. will come off, pull the 2 tubes off of the heater and check the inlets to make sure they are open. It gets clogged up from calcium from saop deposits, but when you are down with the machine, run vinegar and water mix thru to clean out the lines before you put it away. Let me know if this doesn't fix your problem.
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Check dispenser seating, turn off unit, unplug unit. Reseat dispenser, plug in unit, turn unit on, wait one minute, press sprayer to test. While your at it clean the two filters. The filters need to be cleaned after each use. One is located under the Water Tank Cap and the other is under the Flow Indicator. Bissell Consumer Care 1-800-237-7691
most of the Bissell carpet cleaners that have the water heating feature stop pumping water at one time or another. Make sure the belt is still on the pump and if it is then the problem is probably in the heater core in the handle. Hard water deposits plug the tiny little water ways inside the heater core. Pull the heater core and take it apart and clean it with a strong scrub brush and I think vinegar works for cleaning I was told. I just use soap and a brush. Then flush all your lines with hot water. The cause is from hard water deposits or leaving the soap in the cleaner after you use it. Both will stop it from pumping water
There are a few things that can cause a Bissell carpet cleaner to not dispense water. First thing to check is the belts if your machine is a Pro Heat. The flat belt goes around the motor shaft and the pump. As the motor runs it spins the pump. This is a stretch belt and stretch belts should be replaced at least once or twice per year to work properly as they will lose elasticity even if the machine has never been turned on. The first thing to check is to see if water will spray from the upholstery tool. If it sprays but you still get no water at the floor jets then check and clean the jets to insure they are not clogged. Getting water from the upholstery tool means the pump is working ok. If not, make sure the water tank and soap tank are not empty. Even if the water tank is full make sure the soap tank is full too. I would suggest NOT putting any soap in the soap tank because that is what causes most of the problems. Put plain tap water in the soap tank and try the machine again. Hold the trigger down giving it plenty of time to flush out any air bubbles and/or soap from the pump and the lines. If you still can't get any water from to the floor jets the most likely problem is the heater is clogged with mineral deposits or soap gunk. When a machine sits in the closet for months the soap in the lines coagulates and will clog things up. Which is why if you want the machine to work for a long time NEVER put soap in it. To do a better job of cleaning put your soap and hot water into a sprayer and use this solution to pre-condition the carpets. Pre-conditioning gives the soap and hot water a chance to dissolve the gunk in your carpets, then use fresh hot water in the machine to flush the soap and dirt from your carpets. Your machine will last longer and your carpets will be cleaner and stay clean longer because you rinsed out the soap. If you try this method you will be amazed how much cleaner your carpets will be. If you need to clean the heater you will need to separate the handle assembly by removing all the screws. First make sure the machine is unplugged. You'll have to figure out which screws need to come out, it's not too tough. The heater is inside the handle. Look at how it comes apart so you will know how to put it back together. The heater is the silver metal thing with wires and hoses. Remove the screws that hold the cover on being sure not to lose any of the tiny red gaskets. Remove the cover and clean the soap or mineral deposits from the heater core, put the cover back on and put it back together and it should work fine. To keep it from getting clogged again simply make sure you use soft water if minerals were the problem and never put soap in the machine.
Try changing the water before you turn it on the first time -- that will probably help you resolve the issue. It seems like there is probably some sort of soap or carpet shampoo in the system causing your foam issue. If your carpets have been shampooed or if you have spilled soap or detergent on your carpet at any point, the vacuum is probably picking up remnants of the soap when you are cleaning, and it is working its way into the water supply of the vacuum. This will continue to happen until you have completely removed the soap from your carpet -- and if you haven't cleaned out your vacuum very well. Try rinsing out the hoses and water tank really well, to make sure that the soap is not stuck in the vacuum itself and give it a try. Hopefully just rinsing out the machine will fix the problem.
You probably have a solenoid valve which has failed and will not open. This will require replacement of the valve. For temporary use you can mix a soap solution and put it in the rinse tank. The correct mix is 5 ounces of Hoover shampoo to a gallon of hot water.
The soap dispenser is supposed to be attched to the water tank. That grey piece, if it is round with 2 small ears on it is the metering plate, it controls the flow of water. It sits on the table that the tank sits on, insert it into the hole and turn to lock it in place.
This could be due to dried out soap in the works below the dispenser. Try cleaning the hole, putting plain water in the soap dispenser to clean it out further.
You could just put some soap in with the water. Be sure to run lots of rinse water through afterward to clean out the heating unit.