Question about Apple iPod MA446LL/A MP3 Player

4 Answers

My Ipod is frozen

My Ipod has been frozen all day - it is stuck on the "Do Not Disconnect Screen" - I can't even get the computer to recognize it now (so I can't eject it). All I want to do is reset it but neither Itunes or my computer will recognize it.

my iPod is stuck in OK to disconnect. my computer wont recognize it and i dont now how to reset it. :((((((

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  • 9 more comments 
  • jessica2626 Jan 02, 2008

    Okay I had to restore my ipod. Once I did that, now I cannot get to the menu. It either freezes on the apple screen or the ok to disconnect. Help me please!!

  • katandjen Jan 05, 2008

    My Ipod is stuck on a now playing screen and wont do anything. My computer doesnt affect it at all, not even to install an update. Please help what can i do.

  • jschillin Jan 06, 2008

    I have the Do not Disconnect screen and have tried to reset several times and will not reset. Itunes does not recognize the ipod either.

  • smudge91 Jan 07, 2008

    stuck on do not disconnect and it keeps saying 'go onto itunes nd go onto summary and to push restore but i cant find it nd its just stuck now.


  • MarzBar Mar 12, 2008

    My iPod keeps saying I need to connect it to my computer to restore it, but when I go through the restore process, and my iPod restarts, it doesn't show up in the iTunes window - it makes me repeat the restore process.

  • cali_lezi27 Mar 31, 2008

    my screen is stuck on the connected,eject before dissconnecting but the computer will not recognize it either and it is frozen.

  • Anonymous Jul 15, 2008

    my ipod frozen and it say do not disconnect but the battery is full

  • Anonymous Jul 23, 2008

    my ipod is frozen

  • Anonymous Jul 24, 2008

    same problem when the battery gets discharged completely i connect it to computer again the problem is repeating

  • Anonymous Aug 01, 2008

    do not disconnect screen is frozen

  • thatswayboss Sep 27, 2008

    I tried holding down the center button for increments of 10 and 25 seconds and my ipod is still frozen :( any further suggestions? 



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First make sure your hold switch isn't on. It's on the top or bottom and slides back and forth. It needs to be switched to the left. Once it is to the left, here's how you reset:

You can reset your ipod by holding down the menu and select (round button in the center) buttons down for at least 10 seconds. You'll see an apple logo flash, that's when you stop pressing the buttons. It will shut off, then back on.

Posted on Jan 02, 2008

  • sa75ni76 Dec 11, 2010

    My ipod 30 GB turned to frozen, I followed the advice as followes. Put the hold button to left side and than press and hold the menu button and the select button ( centre) for ten to fifteen seconds, that your screen will turned to switched off. than put the hold button on. than you will see on the screen the apple logo appear. than go to menu and do what ever you want.
    bye take care ur apple.



Awesome $$$$$$$$$$$$$

Posted on Jul 24, 2008


Thank goodness.

Posted on Apr 27, 2008

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Thank u it work like that!

Posted on Jan 02, 2008

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to do that first lock the itune then press and Hold MENU and Center Button by 7sec. then apple loge appears means the ipod had been reset. ok!


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