Question about SanDisk Sansa e260 MP3 Player

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Freezing / no recognition by computer

The memorex mmp8585 keeps freezing and the computer wont recognize it. it says there may be a malfunction. frozen computer does not recognize the device

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  • 758 Answers

It sounds like your computer is trying to read your removeable storage...rename them and that should solve your problems..make sure you dont have any printer anything connected when you are renaming them

Posted on Jan 04, 2008

  • Jean Sintulaire Jan 05, 2008

    i will be available on my aol screen name belbwa2004...just it me up when i can troubleshoot your device for you...

  • Jean Sintulaire Apr 03, 2008

    I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
    http://www.sandisk.com/Retail/Default.as...

    Also update your windows media player to 11 and then that should solve the problems.make sure your device mode is under MTP..let me knw what the outcome is..
    The number for sandisk is 1-866-726-3475
    Please rate accordingly
    Thank you
    Computerrep

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Hi.

The Causes Of this problem is the following:

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