Question about HP Officejet 6310 All-In-One InkJet Printer

3 Answers

Hp officejet 6310 AiO reset steps

Please inform me the steps for partial, semi full and full reset of the product. For example I know that for the partial reset I have to use the keys # and 3 simualtenusly.
Thank you in advanace
mgalanis

Posted by on

  • 1 more comment 
  • mgalanis Jan 15, 2008

    Thank you for your response. Your reply was very helpfull.

    Minas galanis

  • Anonymous Feb 22, 2008

    rec'd message no links to computer after using day before and nothing i tried to resolve it worked. This morning I uninstalled it from the computer and tried to reinstall it. The error message was "fatal error" and "msi. imagezoneexpress"

  • Tami Walters
    Tami Walters Aug 03, 2008

    how do you reset your 6310. I really would like to know?

×

Ad

3 Answers

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Two other resets are available.
#6 is a partial reset
#9 is a full reset

Posted on Jan 15, 2008

Ad
  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 3 Answers

See more here
http://dlp108.com/2009/02/04/how-to-reset-hp-officejet-6310-all-in-one-printer.html

Posted on Feb 04, 2009

Ad

Very Helpful Thank you for posting !!

Posted on Aug 08, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How can i reset the machine officejet 4355


Dear Friend,

Power off printer, then press and hold buttons while powering on, if it doesn't reset, then unplug it and press and hold buttons while plugging it in, please tell us if the machine even tries to reset.

# and 3 Partial Reset

# and 6 Semi-Full Reset

# and 9 Full Reset

A Full Reset will clear any stored information in the printer, speed dials, etc, so always start with a partial reset and work your way up.

thanks
Gagan Gupta
Is that Helpful?

Mar 16, 2011 | HP Officejet 4355 All-In-One InkJet...

1 Answer

Hp officejet 6310 printer has a display green problem. However printer is out of warranty. Kindly help us try to update the firmware.


hi,
simply follow any sets of steps below to solve your problem
partial reset
  • Remove the power cable from back side of the printer while its ON.
  • Press and hold "#" and "3" button, while holding them both insert the power cable and release the button after 10 seconds.
  • If printer turns OFF, press power button to turn it ON.

semi full reset
  • Remove the ink cartridges.
  • Remove the power cable from back side of the printer while its ON.
  • Press and hold "#" and "6" button, while holding them both insert the power cable and release the button after 10 seconds.
  • If printer turns OFF, press power button to turn it ON.
  • Insert the ink cartridges.
full reset
  • Remove the ink cartridges.
  • Remove the power cable from back side of the printer while its ON.
  • Press and hold "OK" and "Cancel" button, while holding them both insert the power cable and release the button after 10 seconds.
  • If printer turns OFF, press power button to turn it ON.
  • Insert the ink cartridges.
i hope this will help you,
regards,
cseian.

Feb 01, 2011 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Stuck on self test message at Power Up


Step one: Perform a partial reset
  1. Disconnect the power cord from the product.
  2. Press and hold # and 3 while reconnecting the power cord to the product, and then release both buttons.
  3. Try making a color copy by pressing the Start Copy Color button on the product control panel.
Step two: Perform a semi-full reset CAUTION: Performing a semi-full reset deletes any saved phone numbers on the product.
  1. Disconnect the power cord from the product.
  2. Press and hold # and 6 while reconnecting the power cord to the product, and then release both buttons.
  3. Try making a color copy by pressing the Start Copy Color button on the product control panel.

Jan 22, 2010 | HP OfficeJet 7110 All-In-One Thermal...

1 Answer

My printer says ink cartridge error . I cleaned the area where the ink goes in and purchased new cartridges but it still tells me somethings wrong. Any Ideas ?


1. Go through the below web link to resolve ink system failure

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00489814&cc=us&lc=en&dlc=en&product=311255

if the issue still persists, perform partial and semi full reset
Step one: Perform a partial reset
  1. Disconnect the power cord from the product.
  2. Press and hold # and 3 while reconnecting the power cord to the product, and then release both buttons.
  3. Try making a color copy by pressing the Start Copy Color button on the product control panel.
    • If the partial reset resolves the issue, you do not need to continue troubleshooting.
    • If the error message displays again, proceed to the next step to try a semi-full reset.
Step two: Perform a semi-full reset CAUTION: Performing a semi-full reset deletes any saved phone numbers on the product.
  1. Disconnect the power cord from the product.
  2. Press and hold # and 6 while reconnecting the power cord to the product, and then release both buttons.
  3. Try making a color copy by pressing the Start Copy Color button on the product control panel.

Sep 12, 2009 | HP Officejet 5510 All-In-One Thermal...

1 Answer

6310 all in one printer


Hi,

Thank you for contacting Fixya.

Please perform the steps given below in the given order to resolve this issue.

Perform a power reset of the All-in-One

1. Press the Power button to turn off the product.
NOTE: The product might not turn off after pressing the Power button. Continue to the next step regardless
2. Disconnect the power cord from the rear of the product.
3. Disconnect the power cord from the electrical outlet.
4. Wait 30 seconds.
5. Reconnect the power cord to the electrical outlet.
6. Reconnect the power cord to the rear of the product.
7. Press the Power button to turn on the product.

If issue still persists then please perform a partial reset on your unit. Please follow the instructions given below to perform a partial reset on your unit.

NOTE: A partial reset resets the following settings:
· All user menu settings are reset to the default values.
· All telephony parameter values are reset to the default values.
· Country and language user interface is reset to the default values.
· Fax memory is cleared.

Performing a partial reset of the All-in-One

1. Unplug the power cord from the product, and wait 20 seconds.
2. Press and hold # and 3 while plugging in the power cord to the product.
3. Release the buttons after the product starts up. The product will now be reset to factory defaults.
If issue still persists then please perform a semi-full reset on your unit and verify the results.
NOTE: Semi-full reset resets the following settings.
  • All user menu settings to default
  • All telephony parameter values to default
  • Initiate select country and language UI
  • Clear fax memory Clear fax journal information
  • Clear all speed dials/broadcast lists
  • Clear personal header information
  • Instant Share Settings
  • Wireless Settings Cleared
Performing a semi-full reset of the All-in-One
  1. Unplug the power cord from the product, and wait 20 seconds.
  2. Press and hold # and 6 while plugging in the power cord to the product.
  3. Release the buttons after the product starts up. The product will now be reset to factory defaults.

Sep 04, 2009 | HP Officejet 6310 All-In-One InkJet...

2 Answers

HP 5610 all-in-one fake "paper jam"


I request you to please perform the below steps to reslove false paper jam..


Step one: Perform a partial reset
  1. Disconnect the power cord from the product.
  2. Press and hold # and 3 while reconnecting the power cord to the product, and then release both buttons.
  3. Try making a color copy by pressing the Start Copy Color button on the product control panel.
    • If the partial reset resolves the issue, you do not need to continue troubleshooting.
    • If the error message displays again, proceed to the next step to try a semi-full reset.
Step two: Perform a semi-full reset CAUTION: Performing a semi-full reset deletes any saved phone numbers on the product.
  1. Disconnect the power cord from the product.
  2. Press and hold # and 6 while reconnecting the power cord to the product, and then release both buttons.
  3. Try making a color copy by pressing the Start Copy Color button on the product control panel.
    • If the semi-full reset resolves the issue, you do not need to continue troubleshooting.
    • If the error message displays again, proceed to the next solution.

Sep 02, 2009 | HP Officejet 5610 All-In-One InkJet...

1 Answer

MY 6310 just stopped on me. I have to unplug and plug it back in but stops again. All lights are blinking and it said to RESET POWER.


HP 6310 Reset

There are 3 types of resets in the printer
1.Partial Reset
2.Semi full Reset
3.Full Reset


To do partial Reset.

1. Unplug the power cable and turn off the the unit.
2. Press and hold # & 3 at the same time with out connecting the power cable.
3. While holding the button, connect the power cable and do not the release button for 5 sec.
4.Then turn ON the unit



To do Semi full Reset.

1. Unplug the power cable and turn off the the unit.
2. Press and hold # & 6 at the same time with out connecting the power cable.
3. While holding the button, connect the power cable and do not the release button for 5 sec.
4.Then turn ON the unit.



To do full Reset.

1. Unplug the power cable and turn off the the unit.
2. Press and hold # & 9 at the same time with out connecting the power cable.
3. While holding the button, connect the power cable and do not the release button for 5 sec.
4.Then turn ON the unit


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe



I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Jul 29, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Status light blinking red


Hi,
please follow the steps given below to power cycle and reset the product.

Perform a power cycle
  1. Turn the product off.
  2. Unplug the power cord from the product..
  3. Wait 30 seconds, and then connect the power cord to the product.
  4. Turn the product on.
  5. Make a color copy by pressing the Start Copy Color button on the control panel.
  • If the copy job is successful, you do not need to continue troubleshooting.
Reset the product Follow these steps to reset the product. Step one: Perform a partial reset
  1. Disconnect the power cord from the product.
  2. Press and hold # and 3 while reconnecting the power cord to the product, and then release both buttons.
  3. Try making a color copy by pressing the Start Copy Color button on the product control panel.
    • If the partial reset resolves the issue, you do not need to continue troubleshooting.
    • If the error message displays again, proceed to the next step to try a semi-full reset.
Step two: Perform a semi-full reset CAUTION: Performing a semi-full reset deletes any saved phone numbers on the product.
  1. Disconnect the power cord from the product.
  2. Press and hold # and 6 while reconnecting the power cord to the product, and then release both buttons.
  3. Try making a color copy by pressing the Start Copy Color button on the product control panel.
    • If the semi-full reset resolves the issue, you do not need to continue troubleshooting.
    • If the error message displays again, proceed to the next solution.


May 22, 2009 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

HP Office jet 7210 All in One. When I feed paper


Lean the rollers in the automatic document feeder (ADF)
  1. Remove the document feeder tray from the product by gently pulling it.
  2. Lift the cover of the automatic document feeder by pulling it outward.
  3. Gently clean the rollers with a very damp cloth ansd a dab of dish detergent.
  4. Close the cover of the automatic document feeder, and then reattach the document feeder tray.
To clear the "scanner error" message do a
Perform a partial reset
  1. Disconnect the power cord from the product.
  2. Press and hold # and 3 while reconnecting the power cord to the product, and then release both buttons.
  3. Try making a color copy by pressing the Start Copy Color button on the product control panel.
    • If the partial reset resolves the issue, you do not need to continue troubleshooting.
    • If the error message displays again, proceed to the next step to try a semi-full reset.
If a partial reset did not work do the following: Perform a semi-full reset CAUTION: Performing a semi-full reset deletes any saved phone numbers on the product.
  1. Disconnect the power cord from the product.
  2. Press and hold # and 6 while reconnecting the power cord to the product, and then release both buttons.
  3. Try making a color copy by pressing the Start Copy Color button on the product control panel.
    • If the semi-full reset resolves the issue, you do not need to continue troubleshooting.
    • If the error message displays again, unit may need service.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Mar 11, 2009 | HP 7210 OfficeJet All-In-One Printer

1 Answer

HP Officejet 6210 All In One inkjet printer reset types


http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00060793

Jan 15, 2008 | HP OfficeJet 6210 All-In-One InkJet...

Not finding what you are looking for?
HP Officejet 6310 All-In-One InkJet Printer Logo

Related Topics:

9,552 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2022 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18425 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...