Question about HP Compaq d530 SFF PC Desktop

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Computer freezes when I start it.

Hello

When I start my computer it freezes as soon as it starts the welcome screen, it does that every time i try to start it. The problem started a few days ago, and I have never had the problem before. Hopefully someone will be able to help me.

Thanks

Posted by on

  • JonasJur Jan 02, 2008

    After I select Safe Mode it starts sucessfully, but when I restart it, it freezes.
    I don't have the XP installation CD, but I have a reinstallation CD, but it's made for a Dell computer and it says that it may only be used for a Dell product.

  • JonasJur Jan 02, 2008

    It worked! Thank you very much for using your time to help me.

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This applies if you're running XP, if not let me know.

If you have not already, try booting into Safe Mode. To do this, reboot and begin hitting F8 every second or so as soon as it restarts. You'll get a menu that will give you the chance to select Safe Mode. See if it sucessfully boots this way. If it does restart it again normally and see what happens. If it still freezes you may need the XP CD to do a repair. Do you have the XP installation CD?

Just so you know, I'm not paid for this or anything. It may be a strange hobby, but I like to help if I can. Your problem might be difficult to correct and could take a while. If you find this information helpful I hope you'll rate it positively. If it does not work I hope you'll let me know so we can try other things before you give a poor rating. Thanks and good luck.

Posted on Jan 01, 2008

  • 1 more comment 
  • ohiotom Jan 02, 2008

    Here is the next thing you should try.



    Boot into Safe Mode again. Now click Start->Accessories->System Tools->System Restore



    Unless you turned off System Restore your computer has been automatically creating restore points. Try selecting a restore point from a date before the problems began. It wil take a while for this process to run so be patient. Once it's complete reboot normally and let me know what happens.



    If your computer has not been setting restore points, or if this does not help there are still additional things to try.

  • ohiotom Jan 02, 2008

    At the risk of begging, could you rate this as Fixed please?

  • ohiotom Jan 02, 2008

    Thank you.

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