Question about HP Compaq d530 SFF PC Desktop

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Computer freezes when I start it.


When I start my computer it freezes as soon as it starts the welcome screen, it does that every time i try to start it. The problem started a few days ago, and I have never had the problem before. Hopefully someone will be able to help me.


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Re: Computer freezes when I start it.

This applies if you're running XP, if not let me know.

If you have not already, try booting into Safe Mode. To do this, reboot and begin hitting F8 every second or so as soon as it restarts. You'll get a menu that will give you the chance to select Safe Mode. See if it sucessfully boots this way. If it does restart it again normally and see what happens. If it still freezes you may need the XP CD to do a repair. Do you have the XP installation CD?

Just so you know, I'm not paid for this or anything. It may be a strange hobby, but I like to help if I can. Your problem might be difficult to correct and could take a while. If you find this information helpful I hope you'll rate it positively. If it does not work I hope you'll let me know so we can try other things before you give a poor rating. Thanks and good luck.

Posted on Jan 01, 2008

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