Question about Sony Cyber-shot DSC-W55 Digital Camera

2 Answers

The lens keep going in and out

THe lens on my Sony DSC-W55 keep going in & out and then a black screen comes up saying "access" then "turn camera on & off" It just keeps going in & out, how do you fix this without going to a repair?

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  • Anonymous Jan 08, 2008

    same prob....

  • JOHNNYFIERO Jan 16, 2008

    1/15/08 DID YOU EVER GET A RESPONSE. I HAVE THE SAME PROBLEM. JUST STARTED TODAY AFTER TAKING ABOUT 75 PICTURES. DID I WEAR IT OUT??

  • Anonymous Feb 09, 2008

    lense goes in and out on startup.   black screen says turn camera off and on again.

  • mad_shiny Feb 10, 2008

    same problem here... :(

  • dgcr23 Feb 15, 2008

    i have thisu same problem and i dont know how to fix it!! please i need help

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Mine camera did the same thing. i gave it to my techno neighbor guy and hours later he gave me my camera back and it was FULLY functional! he "hit it several times" thus jarring the lens back into place! (i could have gone w/o hearing that but, hey! it works!

Posted on Feb 14, 2008

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It may be as simple as a dirty lens. If the lens is dirty it will act like it is out of focus. If that doesn't work and you want to repair it yourself there is a guy in South Carolina who has lots of parts for all the Sony Cameras. I bought my LCD from him for $39.00 plus shipping and it works perfect. I put it in myself and saved a ton. If you buy the part from him he sends you pictures of him taking the camera apart so that you can repeat the process when you install it. I think his email is gerald.ray@aa-ark.com

Posted on Mar 13, 2008

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Posted on Jan 02, 2017

avaya pimp
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SOURCE: Access black screen problem

try this!

1.turn on the unit and switch it to play mode( by pressing the button next to th viewfinder.
2. press the menu button
3. select setup (the option with the toolbox icon)
4. inside setup look and select for setup 1(toolbox icon with a number 1 at the bottom)
5. then select initialize and select OK to every ptompt,
6. then it will pop up clock settings.

if this will not work then it would be better to hav the unit checkd and repaired by an authorized servicer. sony 1800-222-7669

Posted on Jan 29, 2008

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1 Answer

" " lens pops in & out twice & the screen says access then screen says turn power off and on again. Sony Cybershot dsc w55


this problum is related with optic zoom lenz assy its not work propally so thats why screen shows access problum pleae go to your nearst sony service centre & fix the problum or repair optic zoom assy

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My Sony DSC-w55 turns on and reads on ACCESS on black screen.


try to remove the battery for a few minutes this should refresh its system once you power it up again.

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Hello samtx930, "turn off the power and on again" its a very commen problem and occurs when the lens block assembly start malfunctioning. Actually the slide motor not work properly and until the lens not come out completely the camera will not work, that's why the error message appears "Access" and then screen shows "turn off the power and on again". In this situation you have to replace lens block assembly.And the part No. is with description is given below: 1-788-363-11 OPTICS UNIT (ED13A) Thanks for using fixya.

Jun 14, 2009 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

Access problem


Get it serviced. U've prob. dropped it and the lens is no longer in allignment (retacting issues)

Jul 07, 2008 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

Access keeps popping up


I followed the suggestion of one of the others I tapped mine on the side and it worked, but I'm still going to send it in for repair.
With this many people with the same problem, the Sony people should be fixing them with out any hassle, obviously there is a design flaw with the camera

Mike

Jul 07, 2008 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

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Use bit more force to push or pull the lens as lens has been damaged. If applying bit more force lens goes to working, u saved $$$ otherwise, new lens option is always available at Sony repair shops.

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Yeah, try to tapp the lens assembly with finger when it keeps going in and out.

May 05, 2008 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

Access black screen problem


try this!

1.turn on the unit and switch it to play mode( by pressing the button next to th viewfinder.
2. press the menu button
3. select setup (the option with the toolbox icon)
4. inside setup look and select for setup 1(toolbox icon with a number 1 at the bottom)
5. then select initialize and select OK to every ptompt,
6. then it will pop up clock settings.

if this will not work then it would be better to hav the unit checkd and repaired by an authorized servicer. sony 1800-222-7669

Jan 09, 2008 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

Lens coming out and going back in when turned on


Lightly hit your camera in you palm a few times. I has the same problem with my DSC-W55 and it works now!

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