USB and Mouse/keyboard ports dont work

You need to go to the manufacturer of both the keyboard and the mouse web sites and download the windows 98 drivers for both of them and install them.

Try the keyboard and mouse on anothe system. if it works fine the on board PS2 port is most likely bad. Buy a USB keyboard and mouse in plalace of the PS2 keybaord and mouse or change the motherbord. If the keyboard and mouse is bad replace with a good one.

Are you using an USB mouse? If so you may like to try another USB port or there might be some wire to the USB port not plugged right. You can check the printing on the motherboard to see how it should be plugged. (There is several wires for each USB port with a certain order into an plug on the motherboard when the USB port is not on the motherboard). You can check the power and make sure it is connected well and enough for everything. Other options will be to use other mouse like wireless mouse or PS/2 to USB converter to make a PS/2 mouse an USB mouse or vice versa. Checking motherboard and measuring every voltage could be very complicated.

A lot depends on where the keyboard and mouse are plugged in. I have seen in the past that the USB in the back works better than the front. Are these the original keyboard and mouse? If not, use the original until after Windows loads the desktop.

If your mouse and keyboard work properly with another computer or laptop the problem could be :
A) if devices are USB :
- defective USB port : chose another USB port;
- USB port inactivated in BIOS : check and activate;
- motherboard defective : replace motherboard.
B) if devices are PS/2 :
- damaged PS/2 ports : buy a PS/2 to USB adapter for your mouse/keyboard or buy USB mouse and keyboard;
- motherboard defective : replace it.

1. first check the bios.
2. you can use serial mouse or keyboard change this parallel mouse and keyboard.

CHECK BIOS TO MAKE SURE IT DID NOT TURN ITSELF OFF WHEN YOU PLUGGED IT INTO THE USB.BIOS MAY HAVE TURNED IT OFF TO PREVENT A CONFLICT.RICHARDM69

I have the same problem with the USB's not working. Suppliers say Motherboard problem. solved it by purchasing a PCMCIA to USB port. at least i now have 2 USB ports. you could probably get one with 3 ports.

Kevin S.A.

Hi,
If its an USB keyboard and mouse, try to insert keyboard in upper port and mouse in lower port USB.
Sometimes when they Both are inserted in port in same line, they are unable to Fetch equal amount of power.
Try this and do restart your computer, after inserting them in USB ports.All the Best

There might be. Try the Keyboard and mouse on another computer and see if they work. By the way, are they wireless?