Question about SanDisk Sansa e250 MP3 Player

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Frozen on the loading screen

My SanDisk Sansa e260 is frozen in the loading screen. The wheel is blue and the screen is black and says SanDisk on it. I have tryed taking the battery out. I have also tryed charging it and it does the same thing. Should I let it run out of battery or something else? I need help with it! I am open to any suggestions!!

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Re: Frozen on the loading screen

Press the menu button on the bottommostlft side,,,and also anyone of the other buttons (say forward button) for quite sometime around 2 minutes (probably less than that)............

then the blue light would be turned off and sansa starts rocking again..


or as you thought u can let the sansa discharge all its power.

dont open at any cost ,because if its found opened then warranty may be cancelled.

Posted on Jan 02, 2008

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Having received no response in over a month, I assume this is no longer a problem.<!-- from fixya rte -->

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If the light around the spinning wheel is blue and the screen is black, then Hold the on/off button up for about 10-20 seconds and it should turn off. then you can just turn it on again. I fit doesn't work, then just wait for the battery to die and charge it back up.

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Frozen screen


When the Sansa e260 is frozen, first try to reset the player.

How to reset the e200 series player:
1. Press and hold the Power/Menu button for approximately 20 seconds.
2. Release the Power/Menu button.
3. Press the Power/Menu button again to turn on the player.
When resetting does not solve the problem, a reinstallation of the
firmware should be performed.

Need more help ? Just post a comment.

Dec 24, 2009 | SanDisk Sansa e260 MP3 Player

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Black screen, lit up blue wheel ,Cant see screen

try detaching the back by taking off the tiny screws (dont lose them!) taking out the battery + putting it back in.

May 31, 2009 | SanDisk Sansa e260 MP3 Player

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Black screen, lit up blue wheel ,won't turn off or on

Goto >

There is a FAQ page here that might help you.

May 29, 2009 | SanDisk Sansa e260 MP3 Player

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Sansa e260 only wheel light will turn on, screen remains black

you need to contact Sandisk and have them walk you through this problem,

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Sansa e250

I have a proplem with my sansa e250 after upgrading it. Now I can't start my sansa. The whole sansa is frozen. Just appear SanDisk logo on the screen, blue wheel lite and that's all.
I tryed several time to reset it by pressing the power on (menu) buton for more than 15 sec. It power of after that, but when I try to start it again problem persist - sansa e250 is frozen after logo of sandisk apear on the screen.
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that happens to me too. i think the problem is that your computer can't like, sense that it's plugged in, so your battery's dying out, and the computer wont charge it

Mar 24, 2008 | SanDisk Sansa e260 MP3 Player

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Main screen frozen

get a refund say it scewed on ya iv'e tried evry single thing i can do and every thing there is to do but nothing worked this is the option so do what i told ya get a refund you'll get your cash back or a new one or a new bettar model cause that one screwd on ya and it was their fault. hope this is helpfull. from helpfull anime

Aug 04, 2007 | SanDisk Sansa e260 MP3 Player

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