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Disconnect the printer from the computer:

>manually feed paper using the paper feed button.
>observe, if the printer pulls only one side of the paper then it´s a hardware issue

Posted on Jan 03, 2008

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Paper not feeding for epson nx400

Check the following:

  • If paper doesn't feed, remove it from the sheet feeder. Reload it against the right side, behind the tab, then press in the tab on the edge guide and slide it against the paper. Make sure the paper is not above the arrow mark inside the edge guide.

  • If multiple pages feed at once, remove the paper from the sheet feeder, fan the edges to separate the sheets, then reload it.

  • If the paper doesn't eject fully, you may have set the wrong paper size. Press the c:\users\home\appdata\local\temp\msohtmlclip1\01\clip_image001.gif Stop button, then open the scanner and remove the paper. Select the correct paper size when you reprint.

  • If it's wrinkled when it ejects, the paper may be damp or too thin. Load new paper.

  • Make sure you use new, smooth, high-quality paper, that is not curled, creased, old, or too thin. Make sure to load it printable side up.

  • Do not load paper with holes punched in it for insertion in a binder.

  • Make sure you load only up to the recommended number of sheets. If you're printing on both sides of the paper, try loading fewer sheets.

Paper type

Load up to
this many sheets

Plain paper

Approximately 120

Epson Bright White Paper
Epson Presentation Paper Matte


Epson Photo Paper Glossy
Epson Premium Photo Paper Glossy
Epson Ultra Premium Photo Paper Glossy
Epson Premium Photo Paper Semi-gloss


Epson Premium Presentation Paper Matte
Epson Premium Presentation Paper Matte Double-Sided
Epson Photo Quality Self-Adhesive Sheets
Epson Iron-On Cool Peel Transfer Paper


If the paper jams, do the following:

1. Gently pull any jammed paper out from the output tray or sheet feeder.

2. To eject the jammed paper, try turning the Epson Stylus NX400 off and then back on.

If that doesn't work and paper is stuck inside, turn off the Epson Stylus NX400. Open the scanner, remove the jammed paper and torn pieces, close the scanner, and turn the Epson Stylus NX400 back on.

Aug 17, 2012 | Epson Stylus NX400 InkJet Printer


Manual Counter Reset Method

To manually reset the Ink Jet Counter that compels you to clean your waste pads. For the tip on how to clean your ink waste pads go here.

Please Note: In some cases, your printer may be leaking ink so much and so often that not only does your ink pads need cleaning, but you may need to replace the ink reservoir on your printer or you will have a leaking mess on your hands. This is a decision and judgment only you can make. If your printer is leaking quite of lot of ink, you may have to take it to an authorized Epson Repair Shop or Person. Find an authorized location by starting at

The solution below is valid for most of the following printer models listed below this solution, some listed may not work, some not listed may also work it varies as this method is listed below is illegal for an authorized Epson Tech to release.

Thanks to the many user boards on the Internet for this solution that I know has worked for people I've helped here on FixYa.

Don't be discouraged if it doesn't work the first time. The key is in pressing the buttons exactly at the same time. So if this doesn't work the first time, try again and try again. Most people state they get it eventually.

[thanks to for the crux of this particular solution]

"Printer Onboard Control Panel Key Sequence"

"Press and hold the paper feed, paper switch and the power switch.

Once the power light and paper light flashes twice and the other lights are flashing release the paper feed and paper switch "and then press the paper feed switch".

The power, paper and ink lights will flash twice. At this point the protection counter has been reset."

Don't give up, if it does not reset the first time. The timing is tricky for some people.

Supported Epson Models that I am aware of, others not listed may work and some listed also may not work, it varies but don't be discouraged to try and try again.

You can also try the software download solution listed in this tip I posted.

Epson Stylus Сolor 400
Epson Stylus Сolor 440
Epson Stylus Color 480 LPT
Epson Stylus Color 480SXU / 580
Epson Stylus Сolor 600
Epson Stylus Сolor 640
Epson Stylus Сolor 660
Epson Stylus Сolor 670
Epson Stylus Color 680 / 777
Epson Stylus Сolor 740
Epson Stylus Сolor 760
Epson Stylus Сolor 800 / 850
Epson Stylus Сolor 860
Epson Stylus Color 880
Epson Stylus Color 900 / EM-900C
Epson Stylus Color 980
Epson Stylus Сolor 1160
Epson Stylus Color 1520
Epson Stylus Color 3000
Epson Stylus C20 / C40 / CL-750
Epson Stylus C41 / C42 / C43 / C44 / C45 / C46 / C47 / C48 **
Epson Stylus C50
Epson Stylus C60
Epson Stylus C61 / C62 **
Epson Stylus C63 / C64 **
Epson Stylus C65 / C66 and PE **
Epson Stylus C67 / C68 / D68 and PE **
Epson Stylus C70 **
Epson Stylus C80 **
Epson Stylus C82 **
Epson Stylus C83 / C84 **
Epson Stylus C85 / C86 and PE **
Epson Stylus C87 / C88 / D88 and PE **
Epson Stylus Photo RX420 / RX425 / RX430 **
Epson Stylus Photo RX500 / RX510**
Epson Stylus Photo RX520 **
Epson Stylus Photo RX600 / RX610 **
Epson Stylus Photo RX620 **
Epson Stylus Photo RX700 **
Epson Stylus CX3100 / CX3200 **
Epson Stylus CX3500 / CX3600 / CX3650 **
Epson Stylus CX3700 **
Epson Stylus CX3800 / CX3810 / DX3800 **
Epson Stylus CX4500 **
Epson Stylus CX4600 **
Epson Stylus CX4100 / CX4200 **
Epson Stylus CX4700 / CX4800 **
Epson Stylus DX4200 / DX4800 **
Epson Stylus CX5100 / CX5200 **
Epson Stylus CX5300 / CX5400 **
Epson Stylus CX6400 / CX6600 **
Epson Stylus CX6300 / CX6500 **
Epson Stylus CX7800 **
Epson PictureMate
Epson Stylus Photo
Epson Stylus Photo EX
Epson Stylus Photo 700 / IP-100
Epson Stylus Photo 750 / PM-770C
Epson Stylus Photo 780 / 790 / PM-780C
Epson Stylus Photo 810 / 820
Epson Stylus Photo 820 **
Epson Stylus Photo 825 / 915
Epson Stylus Photo 830 / 830U **
Epson Stylus Photo 870 / PM-875DC
Epson Stylus Photo R200 / R210 **
Epson Stylus Photo R220 / R230 **
Epson Stylus Photo R300 / R310 **
Epson Stylus Photo R320 **
Epson Stylus Photo R800 / PX-G900 **
Epson Stylus Photo R1800 **
Epson Stylus Photo R2400 **
Epson Stylus Photo 890
Epson Stylus Photo PM-890C
Epson Stylus Photo PM-A700 **
Epson Stylus Photo PM-G720 **
Epson Stylus Photo PM-970C **
Epson Stylus Photo 895/ 785EPX
Epson Stylus Photo 900 **
Epson Stylus Photo 925 / 935 **
Epson Stylus Photo 950 / 960 / PM-950C **
Epson Stylus Photo 1200 / PM-3000C
Epson Stylus Photo 1270 / PM-3300C
Epson Stylus Photo 1280 / PM-3500C
Epson Stylus Photo 1290
Epson Stylus Photo 2000P
Epson Stylus Photo 2100 **
Epson Stylus Photo 2200 / PM-4000EPX **
Epson Stylus Pro 5000 / PM-5000C

on Sep 17, 2008 | Epson RX620 All-In-One InkJet Photo...

1 Answer

Epson Photo Stylus R300 paper error

Please replace holder shaft & Roller ******

Sk. Abdus Sabur

Jan 01, 2010 | Epson Stylus Photo R300 InkJet Printer

2 Answers

Paper won't feed into printer. Always gets jammed

you must have objects foriegn objects inside your printer. i.e. paper clip or some other object . Get your printer and move it side to side see if you can here anything moving about. once its out then perform alignment of rollers using epson maintenance menu.

Jul 19, 2009 | Epson Stylus CX4800 All-In-One InkJet...

1 Answer

Button for paper feed on Epson rx425

Please put a blank document inside the scanner and do a standalone copy.

Apr 27, 2009 | Epson Stylus RX425 Multifunction...

1 Answer

Paper jamming in rx585

1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button.
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

Oct 13, 2008 | Epson Stylus Photo RX600 All-In-One InkJet...

1 Answer

Epson Stylus RX425

First remove the paper and tip the printer onto its back and give it a shake to see if anything comes out from the paper feed. Next try a piece of stiff card approx A4 size and insert this where the paper feeds into the printer. Give it a good wiggle and push it the the printer, watch the inside to see what is pushed out. I have found everything from plant leaves to a golf tee!

Jul 26, 2008 | Epson Stylus RX425 Multifunction...

1 Answer

Epson stylus photo rx425


You can downoad here from Epson. Pick in the first selection (on the left) multifunction products, then in the next selection: Stylus Photo RX425, then pick your operating system.

Jan 18, 2008 | Epson Stylus RX425 Multifunction...

2 Answers

Epson R220 paper feed lop sided and jammed

try putting a thick piece of card thro the paper path. this tip was given to me by an approved epson repairer. evidently paper pieces and other bits get stuck in the paper path. hope this helps , good luck

Nov 22, 2007 | Epson Stylus Photo R220 InkJet Printer

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