Question about Epson AcuLaser C3000 Printer

2 Answers

Error message Display states INSTALL PHOTOCONDUCTOR UNIT. I have done this many times using new unit but message won't clear and cannot proceed with printing.

Posted by on

  • Rachel Gibson
    Rachel Gibson Jan 17, 2008

    "Replace photoconductor" message appeared, so purchased a new photoconductor unit. Installed the new photoconductor and tried to clear the error message through the menu, but no luck. It doesn't seem to want to recognise that I have replaced the photoconductor unit. I am going to ring Epson to see what they suggest.

×

Ad

2 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I found this solution in the web and it worked!

The slider on the left hand side (i think) of the machine has slipped. Remove the cover, and you will see a large white cog with a white vertical slider behind it. On each you will see a small arrow. You have to remove the cog and line up the 2 arrows on the cog and slider and then reinstall the cog. This should solve the issue.

The left hand panel of the laser printer was a bit tricky to get up but a bit of perseverance. Then remove the white cog by releasing the two tabs round the center metal pin. You need to align the vertical slider's pointed end with the horizontal slider's arrow precisely as even slight misalignment will not fix it. Then fixed!

Posted on Jan 17, 2008

Ad
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Epson Master
  • 1,879 Answers

If the photoconductor unit is still under 30 days - call epson

if it´s not the printer, hopefully it´s the photoconductor unit

Posted on Jan 03, 2008

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How do i fix the error message set pcu correctly on my ricoh aficio sp c811dn


Turn the machine off. Open the access door and remove the cyan photoconductor unit. Check the contact pins are straight and undamaged. Gently reinsert the unit. Turn the power back on. If the machine still does not recognise the pcu is inserted it is probably damaged and needs replacing. How many copies/prints has your machine done?

Nov 05, 2015 | Ricoh Aficio SP C811DN Laser Printer

2 Answers

I have several of these ricoh 1515 copiers all working fine and then posting a need photocunductor error. Is this some preset error that comes after so many copies like HP got sued for or is the...


Hi, the "Replace Photoconductor" message does come up after a preset number of copies, typically about 60,000. The photoconductor will still continue to work fine, and even with the message displayed the copier should run like normal. The message will keep flashing until you replace the photoconductor, and then it will automatically detect the new unit and the message will disappear.

Jan 21, 2011 | Ricoh Aficio 1515MF All-In-One Laser...

1 Answer

We are receiving the error message "84 oc life exhausted". What can we do to solve?


84 PC Life Exhausted indicates that the photoconductor unit has reached its functional life. The photoconductor kit will need to be replaced. The printer will not function so long as the Exhausted message remains on the display. The only way to clear the message is to install a new photoconductor. After replacing the photoconductor unit, you need to manually reset the pc page counter as well. Thank you for choosing Lexmark.

Sep 01, 2010 | Lexmark Optra SC 1275 Laser Printer

1 Answer

Photoconductor trouble


You will need to get the photoconductor unit replaced.

You can get detailed information about the same from:
ftp://download.epson-europe.com/pub/download/205/epson20540eu.pdf

Sep 11, 2009 | Epson Aculaser C1100 Printer

1 Answer

I have a Lexmark E 352DN it was asking for the photo conductor to be replaced,I have done this and I am getting the same message. Any suggestions please


press and hold the select button and the back button
Power on printer when you see something in the display release
you should see CONFIG MENU use arrows till you see Reset PC Cnt. Press select see Reset. hit select should solve your problem
Enter the printer's Configuration menu:

  1. Power off the printer.
  2. On the printer's operator panel, press and hold the select button (pattlnk_11202006_2142-select_button.jpg) and the back button (pattlnk_4122007_1833-back%20button%20e350_e352_e450.gif).
  3. Power the printer back on while keeping both these buttons held down.
  4. When you see the messages Performing Self Test or Busy on the printer screen, you can release both buttons.
  5. If the printer has successfully entered configuration mode, you will see a new menu with the heading CONFIG MENU at the top of the screen.
2
Press the right arrow button (pattlnk_4122007_1837-right_arrow.jpg) until you see Reset PC Cnt. Press pattlnk_11202006_2142-select_button.jpg once. You will see Reset. Press pattlnk_11202006_2142-select_button.jpg again.
The printer will display a Resetting PC Count Value message and go back to the previous screen. 3 Press pattlnk_4122007_1833-back%20button%20e350_e352_e450.gif once. 4
Press pattlnk_4122007_191-left_arrow.jpg or pattlnk_4122007_1837-right_arrow.jpg on the operator panel until you see Exit Config Menu. Press pattlnk_11202006_2142-select_button.jpg once. Selecting this will cause the printer to reboot.
If the counter has been reset correctly, the printer should return to a Ready prompt. 5
If this does not clear the PC Life Warning or Replace Photoconductor message, power off the printer and attempt this entire procedure again. If the error remains after two attempts, confirm that:

  • The correct photoconductor unit is installed. The part number on the photoconductor unit should be E250X22G. If it is not, install the correct photoconductor unit into the printer.

  • The photoconductor unit has not been refurbished by a third party or is not damaged in any way. If the photoconductor unit was refurbished by a third party or appears to be damaged, try replacing it again before seeking service on the printer.

Jun 23, 2009 | Lexmark Lemark E352DN Laser Printer

2 Answers

Replace photoconducter 84 on lexmark e350d


Go to www.lexmark.com Select the correct country. then Selectg "Technial Support" Enter the model of your printer "E350D" Click on search. Under the "Knowledge base" header place this number into the search bar: "ENUS27198" click on search. ************************* Lexmark E350d Country / Region: United States Language: English Need to download a driver? How to Reset the Photoconductor Page Count on a Lexmark E350d or 352dn Printer ID: ENUS27198 Procedure Follow the steps in the table below to reset the photoconductor (PC) page count. NOTE: The directions in this article are in English. To download a PDF file containing these instructions in several other languages, click here (file size: 782 KB). Step Action 1 Enter the printer's Configuration menu: Power off the printer. On the printer's operator panel, press and hold the select button () and the back button (). Power the printer back on while keeping both these buttons held down. When you see the messages Performing Self Test or Busy on the printer screen, you can release both buttons. If the printer has successfully entered configuration mode, you will see a new menu with the heading CONFIG MENU at the top of the screen. 2 Press the right arrow button () until you see Reset PC Cnt. Press once. You will see Reset. Press again. The printer will display a Resetting PC Count Value message and go back to the previous screen. 3 Press once. 4 Press or on the operator panel until you see Exit Config Menu. Press once. Selecting this will cause the printer to reboot. If the counter has been reset correctly, the printer should return to a Ready prompt. 5 If this does not clear the PC Life Warning or Replace Photoconductor message, power off the printer and attempt this entire procedure again. If the error remains after two attempts, confirm that: The correct photoconductor unit is installed. The part number on the photoconductor unit should be E250X22G. If it is not, install the correct photoconductor unit into the printer. The photoconductor unit has not been refurbished by a third party or is not damaged in any way. If the photoconductor unit was refurbished by a third party or appears to be damaged, try replacing it again before seeking service on the printer. If the error persists, the printer may require service to correct the issue. Contact Lexmark Technical Support for more information. Don

Jun 03, 2009 | Lexmark E350d Laser Printer

1 Answer

I have a Lexmark E352dn printer. The screen showed that the Photoconductor needed replacing which I have done. However the screen still shows " 84 Replace Photoconductor " I have removed and...


the problem is that you need to reset the counter of the photoconductor unit. From the official site of lexmark, i find this solution.
Step Action 1 Enter the printer's Configuration menu:
  1. Power off the printer.
  2. On the printer's operator panel, press and hold the select button (pattlnk_11202006_2142-select_button.jpg) and the back button (pattlnk_4122007_1833-back%20button%20e350_e352_e450.gif).
  3. Power the printer back on while keeping both these buttons held down.
  4. When you see the messages Performing Self Test or Busy on the printer screen, you can release both buttons.
  5. If the printer has successfully entered configuration mode, you will see a new menu with the heading CONFIG MENU at the top of the screen.
2 Press the right arrow button (pattlnk_4122007_1837-right_arrow.jpg) until you see Reset PC Cnt. Press pattlnk_11202006_2142-select_button.jpg once. You will see Reset. Press pattlnk_11202006_2142-select_button.jpg again.
The printer will display a Resetting PC Count Value message and go back to the previous screen.
3 Press pattlnk_4122007_1833-back%20button%20e350_e352_e450.gif once. 4 Press pattlnk_4122007_191-left_arrow.jpg or pattlnk_4122007_1837-right_arrow.jpg on the operator panel until you see Exit Config Menu. Press pattlnk_11202006_2142-select_button.jpg once. Selecting this will cause the printer to reboot.

If the counter has been reset correctly, the printer should return to a Ready prompt.
5 If this does not clear the PC Life Warning or Replace Photoconductor message, power off the printer and attempt this entire procedure again. If the error remains after two attempts, confirm that:
  • The correct photoconductor unit is installed. The part number on the photoconductor unit should be E250X22G. If it is not, install the correct photoconductor unit into the printer.
  • The photoconductor unit has not been refurbished by a third party or is not damaged in any way. If the photoconductor unit was refurbished by a third party or appears to be damaged, try replacing it again before seeking service on the printer.
If the error persists, the printer may require service to correct the issue. Contact Lexmark Technical Support for more information.

Dec 02, 2008 | Lexmark Office Equipment & Supplies

3 Answers

How do i reset a new photoconductor in lexmark e450dn.


According to Lexmark E450DN service manual;
1. Turn off the printer.
2. Press and hold Checkmark and Right Arrow buttons.
3. Turn on the printer.
4. Release the buttons when 'Performing Self Test' displays.
The message CONFIG MENU displays on top line of operator panel.
5. Scroll down and select 'Reset PC Cnt.'

Sep 25, 2008 | Lexmark Office Equipment & Supplies

2 Answers

Solution to epson c1100 error message


Turn printer off and remove photoconductor unit, close covers and turn printer back on without photoconductor, error will appear that you need to install photoconductor, install photoconductor and wait til it calibrates, if same error appears photoconductor is a consumable part you will have to replace it then.

Pls dnt 4get to rate solution. TY

Mar 18, 2008 | Epson Aculaser C1100 Printer

3 Answers

Lexmark E238 Laser Printer


Here are the steps to reset the page count on a Lexmark E234, as described here:
  1. Power the printer on and get it to the Ready state.
  2. With the printer on and in the Ready state, open the front cover.
  3. Press and hold the Cancel button until all of the lights begin flashing up and down.
  4. Release the Cancel button and close the door. The photoconductor count should now be reset.
Hope that helps!
-MetaB

Aug 12, 2007 | Lexmark E238 Laser Printer

Not finding what you are looking for?
Epson AcuLaser C3000 Printer Logo

433 people viewed this question

Ask a Question

Usually answered in minutes!

Top Epson Office Equipment & Supplies Experts

Alun Cox

Level 3 Expert

2678 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18425 Answers

Are you an Epson Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...