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Only runs in reverse

After using my shredder a good deal it will only run in reverse. How can I fix it?

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Re: Only runs in reverse

I personally work with Fellowes brand shredders, but it sounds like you have a paper feed sensor issue. This may be a mechanical or electronic sensor located in the center of the paper feed slot. If it is electronic it may just need cleaning(qtip dipped in rubbing alchohol. If it is a mechanical sensor check to make sure it has not been broken or it may be stuck because of paper that has become wedged behind it(you may need to jiggle the switch a few times to free it). If none of this works you may have a burned out switch or a bad pc1.gif board, contact manufacturer for more info.

Posted on Mar 02, 2008

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SOURCE: Only runs in reverse

please post brand and model

Posted on Feb 23, 2008

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Lube might not be necessary. Unplug the shredder from the outlet. Lift it off the shredded paper bin and turn it over. It is very possible that you have a jam. If this is the case, remove as much paper as you can making sure that you don't use anything that could do damage to the cutter'shredder blades. Once you have removed as much paper as possible, place the shredder back on the bin making sure that it is aligned properly. One way of making sure is to check for any space between the shredder and bin. If you do have space make sure that you replaced the shredder correctly on the bin; you may have to turn it around 180 degrees. When you get the shredder properly aligned, use the switch (DO NOT USE PAPER AT THIS TIME) to switch the shredder from Forward (shredding) to Reverse. You may have to do this a couple of times so be patient. At this point the shredder should be working in both directions. If so, move the switch to Auto or the center position and try a SINGLE sheet of paper. If it shreds that piece of paper, then you have fixed it. Be sure not to insert more paper than the shredder is rated for. Also, unless it specifically states that it can handle staples, credit cards, etc. do NOT let any of these items run through your shredder.
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In the middle of feed opening there is a sensor which in your case will be stuck. Try clear it using tweezers. Failing that soak the blockage up excessively with WD-40 as it will loosen and soften stuck paper leave it for 10-15 minutes, repeat 2-3 times. Then power on the unit and it should be good as new! Good luck

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Ensure the wastebasket is empty then move power switch to the REVERSE position. This will reverse the jammed paper out of the shredder. If shredder jams again, alternate control switch slowly between REVERSE and AUTO (l) positions to attempt to move jammed paper completely through the shredder. If the shredder jams in reverse mode, move the switch to AUTO (l), depress the manual forward button located on the center of the shredder head and allow to run for five seconds. If jam does not clear, move switch to REVERSE again and allow to run for five seconds.

Repeat this process until jam is cleared. If necessary, turn off shredder and use care to grasp the paper and carefully pull out to clear jam. Once cleared, move switch to AUTO (l) to continue shredding. The jamming may be happening because the cutting cylinder needs to be oiled.

Follow instructions to oil your shredder;

To keep your shredder in top condition, the cutting blades need to be oiled every so often (for frequency, please refer to your owner's manual). We recommend using Powershred® Lubricant or a vegetable-based oil (such as corn or canola) in a non-aerosol container with an extension nozzle.

Caution: Never use flammable synthetic oil, petroleum-based, or aerosol lubricants to oil the cutting blades. Some agents may combust, causing serious injury. NEVER USE WD40.

1. Depress and hold the reverse button down.
2. Put the tip of the oil bottle in the paper entry and make one or two sweeps the length of the entry while squeezing the oil bottle.
3. Move the power switch to Auto (I) position, or depress the manual forward button (depending on model of shredder) and allow the blades to run at least three seconds.
4. Move the power switch to Reverse (R) position and allow it to run for at least three seconds.
5. Repeat steps three and four above at least three time.


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Only runs in reverse

please post brand and model

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