Question about Motorola Mobility RAZR V3

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Keypad not working

Keypad just stopped working. Any suggestions on how to fix it?

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Sometimes, restarting the phone helps. Remove the battery. Wait a minute and reinstall. Start your phone normally. If that doesn't help, you'll have to contact your carrier or the manufacturer.

Posted on Jan 01, 2008

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Posted on Jan 02, 2017

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Hello Brian,

I had a similar problem with my dishwasher sometime ago. My husband tried to fix it following the owner's manual instructions but nothing happened. Tired of trying it I called a technician and they came the same day and fix it! They had to replace the keypad, I don't remember how much it was but I know that it was a fair price, around $150, much less than buying a new one!

I'll give you their contact info just in case it helps you. Good luck!
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hi thanks for using fixya!

If you have already brought your phone to a service center and got it fixed for the first time, I suggest you bring again the phone to the same service center and discuss with him what happened. He should cover that error again.

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The first thing I would suggest is a hard reset. Unplug the unit for a minute or so. Then plug it back in, set the clock and try again.

If that doesn't work, leave it unplugged for maybe an hour.

Then please let us know if the hard reset does not fix it.

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ull have to open the mobile and check the keypad strip or change the strip

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