Question about Canon PowerShot A520 Digital Camera

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Re: My camera will not work at all. The lens is stuck but I do not receive the #13 message. Also it will not load my pictures to my camera. Help and thank you

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Re: re:

The following blog outlines some repair options for a lens error. They won't work for all cases, but they're worth a try if the camera's no longer under warranty:

Posted on Jan 03, 2008

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Bug with the DMC-FS5"please turn camera off and then on again"

It sounds like the lens focus is stuck - could be sand, dirt or mechanical impact received. I'm afraid you will have to give it away for a repair - it's not a software problem, but hardware.
I have repaired a lot of Lumix cameras with this problem.

Hope this helps!


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This is probably THE single most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here:

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I just had the same issue when one of my children drop the camera. I'm not wanting to break anyone's camera but I was able to open the lens cover and pull the lens out and then turning it on it retracted and worked just like it should.

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1 Answer

Error C:13:10, displays ''access'', ''turn the power off and on agai

Lens jams can happen without dropping the camera. The lens motor is bad, or a grain of sand has got stuck in one of the lens cogs. Either way will need lens repair/replacement.

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2 Answers

IR-300 Olympus

I had what sounds like the same problem. The camera was dropped and the shutter was stuck open. Just kept showing error message.
As I felt I had nothing to lose I began tapping it on a soft book and the shutter started to appear. I then shut it just using the end of my finger. When I then turned the camera on again it opened and shut when turned off. It has worked fine ever since.
Seems a rather poor design.
Hope this helps. Very best regards Peat.

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2 Answers

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check if the little metal lens cover is stuck open.  Mine was stuck open, so I just smacked the camera against my hand and the cover popped closed.  Then the camera turned on normally...

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Lens Error - Cool Pix L6 - Camera unuseable

Dont know if this will help anyone. I had a lens error for ages. In my long lasting devotion to google serk I found that many equall contenders found that a strike with a soft book in different directiions solved the problem. I ended up beating the camera from all angles with the palm of my hand. But hey! it worked. 4 months later im looking for the cure to system error 2. If you can help wi that one.

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Sony Cybershot Lens Stuck inside!!!

Gently tap it on a table or flat surface a few times. Worked for me!

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Lens is stuck out

push up on the inner lens housing,

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Dropped my camera on a hard surface and the lens is stuck open.

Buy a new one, that's what I did after I dropped my brand new camera.

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