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Problem for Lexmark Color JetPrinter Z45 InkJet

Lexmark z45 not working with windows xp

By yellowcatmar on Oct 27, 2009

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lexmark z45 not working with windows xp. i installed a lexmark z45 on my laptop that has windows xp and it will not print

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Clarification Request

Posted by don_farr on Oct 27, 2009

Does the printer and printer port show up in the Printers and Faxes folder? Can you run any stand-alone tests on the printer? Don

Solution #1

posted on Oct 27, 2009

57 varieties

Rank: Guru Computer Hardware

Expert
Rating: 88%, 593 votes

Check the printer status:

1 Click Start > Control Panel > Printers and Other Hardware > Printers and Faxes.
2 From the Printers folder, double-click the Lexmark Z45 printer icon.
3 From the Printer menu, make sure:
– Default Printer is selected.
– Pause Printing is not selected.

Check the printer port:

1 Click Start > Control Panel > Printers and Other Hardware > Printers and Faxes.
2 Click the Ports tab.
3 From the list of ports, select the USB printer port. If the USB port is not listed, uninstall and then reinstall the printer software.
4 Click Apply.
5 Click OK.

Make sure you have not installed multiple copies of the printer software:

Windows XP: From the Start menu, click Control Panel Printers and Other Hardware > Printers and Faxes.
In the Printers folder, make sure there is only one Lexmark Z45 printer icon. If you have installed multiple copies of the printer software, uninstall each copy. Then restart the computer and reinstall the printer software.
If the printer port is incorrect or you have installed multiple copies of the printer software, uninstall and then reinstall the printer software:

1 From the Start menu, click Programs or All Programs Lexmark Z45 Uninstall.
2 Follow the instructions on your screen to uninstall the printer software.
3 Restart your computer.
4 Reinstall the printer software

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