Question about Plantronics .Audio 510 Headset

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Headset I have plantronic headset I cannot hear anything, and they cannot hear me

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SOURCE: Can't talk or listen with Paired headset

mine was doing that because the accepting device somehow changed settings...might check that

Posted on Aug 16, 2008

  • 83 Answers

SOURCE: I am getting feedback with Plantronics CS70 Wireless Headset

Echo is usually caused by the transmit (speak) level on the unit being set too high.

1. First, try lowering the volume of the telephone. If you still hear an echo, adjust the volume of the headset itself.

2. The master transmit controls of the headset are the ABCD switch settings on the bottom of the base. A is the lowest and D is the highest setting.

3. You can fine tune this setting with the plus (+) and minus (-) buttons on the back of the charging base.

4. If this doesn't fix the echo, try moving the configuration dial on the left side of the charging base. The recommended setting for most phones is 1.

Posted on Jul 18, 2009

  • 83 Answers

SOURCE: Plantronics CS55/HL10 Wireless Office Headset System with Lifter won't lift headset

You may need to re-subscribe the headset.

NOTE: Before re-subscribing the system make sure the IntelliStand switch (on the right side of the charging base) is in the "_" position and NOT the "=" position.

To Re-Subscribe:

The headset and the base unit are supplied subscribed to each other. However, if you wish to use a replacement headset with the base unit (or if you lose your connection to the base unit), then you must re-subscribe as follows:

1. Return the headset to the charging base.

2. Press and hold both the + and - buttons on the back of the charging base until the red light on the front of the base starts to flash.

3. Let go of both buttons. The red light should continue to flash.

4. Press the mute switch (black wheel on the top of the headset) straight down until a green light appears on the headset, then let go of the wheel, and the light should remain on the headset.

5. Resubscription is finished when the red light on the base is fully illuminated and the green light on the headset disappears.

6. Remove the headset from the charging base lift telephone handset/press headset button if not using a handset lifter. The headset and base should now be connected.

7. If this procedure does not resolve your issue to try a system reset.

Posted on Jul 20, 2009

  • 10 Answers

SOURCE: Can barely hear on full volume? Plantronics 232

1. Stay away from ambient noises 2. Press the up volume for 3 seconds. 3. Make sure it's in your ear all the way.

Posted on Jul 22, 2010

  • 126 Answers

SOURCE: I recently purchased a plantronics

This is a common problem if you are using a 2.5mm patch cable instead of the Vista M22 amplifier. Phones do not put out enough power to the 2.5mm jack. If you are using the Vista M22 amplifier make sure the batteries are fresh and installed correctly. Also sometimes a voice tube can become clogged with debris which can restrict the airflow and people will not be able to hear you.
Good Luck from Headsets Direct!

Posted on Apr 14, 2011

  • 126 Answers

SOURCE: i connected my S11 plantronics

Most Cisco phones have a headset port where you can connect a headset using a special direct connect cable. This allows you to use your headset without touching the handset (receiver). However, when using an amplifier and headset combination, like the S11, you will need to connect through the HANDSET port. You disconnect the handset cable from the phone, connect the S11 cable into that port and connect the handset cable into the back of the S11 amplifier. Be sure to follow the illustrations on the back of the amplifier when connecting the cables. Also, adjust the configuration slide on the left of the amplifier for the best possible dial tone. Remember that in order to access a call or make a call, you will have to lift the handset off the phone and set it aside (switch hook needs to be activated).

Good Luck from Headsets Direct!

Posted on Jun 03, 2011

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1 Answer

Can't hear audio plantronics audio 655

if the light stilll shines but you can't here anything then it's broken
just like mine :(

Dec 19, 2012 | Plantronics .Audio 655 Stereo Headset

1 Answer

Bluetube is connected to my cell phone but I can't hear anything

There may be linking issues between the headset and the phone. Page 11 of the user guide offers these suggestions. Also, here is a link for re-pairing your headset to the phone:

Plantronics Explorer 230 Pairing Instructions

Remember that you want to purge any possible bluetooth interference from your phone.

"Callers cannot hear me or I cannot hear caller/dialing tone:
The headset is not turned on or the headset is not connected to mobile phone. Press the call control button for 2 seconds until you hear a beep or see the indicator light glow blue to turn headset on.
Your headset is out of range. Move the headset closer to the phone or Bluetooth device.
Your headset battery is drained. Charge your battery using the AC power adapter supplied.
The listening volume is too low. Press the volume key up (toward the earloop) to increase the sound heard in the headset."

Good luck from Headsets Direct!

Jan 10, 2012 | Plantronics Explorer 232 Bluetooth Headset

1 Answer

Using plantronics cs70 - can hear the incoming audio, but the caller cannot hear anything i am saying. have tried resetting the system, no luck.

If you have the CS70 it has a replaceable voice tube. If this is dirty or clogged with food or sugary drinks, people will not be able to hear you. That can be replaced with another voice tube. If this is a noise-canceling microphone, it is non replaceable, they are not cleanable. On the base of the unit is a microphone adjustment, it might be something that needs to be turned up.

Good luck from Headsets Direct!

Sep 19, 2011 | Plantronics CS70 Wireless Headset

1 Answer

My Plantronics Voyager 520 seems to be stuck in mute. I can hear others, but they cant hear me.

Try deleting the headset out of your phone and then re-pair it back up and see if that corrects the problem.
How to Pair the Plantronics 520 Headset
Good Luck from Headsets Direct!

Jun 27, 2011 | Plantronics Hama Voyager 520 Bluetooth...

1 Answer

I have a Plantronics C610 headset. The caller can hear me, but I can not hear the caller.

Here are a couple of things you can try. I included the link for the user guide below.

Callers cannot hear me.
• Headset is muted. Press the mute button on headset to unmute the microphone.
• Headset microphone boom aligned incorrectly. Align the headset boom with your mouth.
• The USB adapter is not set as the default Voice device. Use the Voice settings in Windows under Sounds and Voice Devices to select "Plantronics C610/C620" as the voice device.

Here is a link to the Plantronics C610 User's Guide.

Good luck from Headsets Direct!

Jun 16, 2011 | Plantronics Blackwire C610 Headset

1 Answer

My plantronics explorer 350 is paired correctly with my iphone 4, but I can't hear anything, it almost seems like it's muted, only it's not.

After doing some research for your phone, I have found that Apple does not list the Plantronics 350 as a recommended headset for the iphone 4. The recommended Plantronics headsets for the iphone 4 are Backbeat 903, Discovery 975, and the Explorer 395. Here is the link for the Explorer 350 User's Manual. It might just be that you have an old headset that is not compatible with a new phone.

Good luck from Headsets Direct!

Apr 25, 2011 | Plantronics Explorer 350 Wireless Headset

1 Answer

I hooked it up to my ps3 but i can't hear any volume from the game. i ahve an adapter. the mic works but i just can't hear anything

Per Plantronics the Gamecom 367 headset is not compatible with the ps3. Plantronics did say the Gamecom 777 will work with the ps3. Please see the link below for the Gamecom 777.

Plantronics Gamecom 777

Good luck from Headsets Direct!

Apr 24, 2011 | Plantronics GameCom 367 Closed Ear Gaming...

1 Answer

I cannot hear anything. Headset is paired and connected, but I cannot hear anything at all.

You want to remember that newer phones are like small computers, so they may become corrupt over time and you may need to reset them every so often. Simply turn your phone off and remove again the battery for a few seconds, then replace the battery and turn it back on again. Purge from the phone pairing information for your Voyager Pro headset and pair it again with your phone, carefully following the instructions on the link below for the Plantronics Voyager Pro. That should get some sound back in your headset.

Plantronics Voyager Pro User's Guide

Good luck from Headsets Direct!

Apr 02, 2011 | Plantronics Voyager PRO Bluetooth Headset

1 Answer

Can't talk or listen with Paired headset

mine was doing that because the accepting device somehow changed settings...might check that

Mar 12, 2008 | Plantronics L510 Consumer Headset

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