My Whirlpool OTR microwave's fan stays on all the time. I can't stop it or start anything to heat up. I've tried to unplug it to reset it; but when I plug it back in, the fan and light turn on when I close the door. This is the only thing it will do.
Comment posted on Jan 13, 2008
It is the internal cooling fan and the internal light that is staying on. I cannot get it to turn off nor can I cook with the microwave
I would suspect you have a bad door switch or door switch mount.
This is usually caused by either a bad door switch, a loose door switch mount, or a problem on the control panel.
Even though a door switch clicks, it may still be bad inside.
This can be caused by slamming the door or by habitually opening the door while it's cooking without hitting the Stop pad first.
If you or a friend decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk
You can find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383
If you think the problem is on the control panel, which we repair these nationwide for $39.95 postpaid.
Please write back with your model number if you need further help.
We're happy to help and we appreciate your thoughtful rating of our answer.
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