I have a new e280 v2. Got it for Christmas, was really working great until I went to turn it on and it was "dead" Ican't get it to respond to anything. The computer will not even recognize it.
I'm clueless as to what to do.
To make matters worse, in the excitement of christmas, my user's manual was lost.
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getting warm is normal I've never seen one get HOT, you can pull out the battery from these players very easey by removing 4 screws from the back of the player take it out for a minute and this should reset the player, if not you may need a new battery these are on Amazon for short money.
Try holding the power button down for at least 10 to 15 seconds. That should turn it off. Turn it back on. If this doesn't work, try taking the battery out for a few seconds. If it still comes up with only the blue ring on, called Sandisk tech support to try to get an RMA.
The number for sandisk is 1-866-726-3475 Please rate accordingly Thank you Computerrep
There is a problem with the device firmware itself..you can try to reset the player by holding the power button down for 15-20 seconds or until it resets....the latest firmware for the e280 resolved much of the freezing issues....also there are two modes for you to use the e280 the msc and mtp.....try deleting in mtp mode....if that doenst solve it...just go to the sandisk site to get a firmware upgrade done...and that would solve the proplems..
You have a version 2 player. If you look at the back of your player in the bottom right hand corner, you will see v2 in tiny letters after the e280. When the v2 players first came out, they didn't have the USB option. About 2 weeks ago Sandisk came out with a firmware update 3.01.14, which returns the USB option. Go to: http://www.sandisk.com/Retail/DriverDownloads.aspx download the sansa firmware updater, follow the instructions and it will upgrade your firmware to get your USB option.
If your have any further questions or problems with your player go to the sansa e200 forum for additional help: http://forums.sandisk.com/sansa/board?board.id=e200&page=1
format the player in MSC/Rhapsody mode. Then restransfer the songs back to the player.This is usuall cause by a bad file in the player, If you are unable to get to the menus of the player. Perform recovery mode on the player and create a sansa.fmt on the player then let if format the device.