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Cam freezes up within about 5 minutes on yahoo IM

Everytime i use yahoo IM and this cam... if the other persons cam is on, we are fine, i turn MINE on and within 5 minutes my cam AND yahoo go to not responsing and freeze up... I have uninstalled both and reinstalled..doesnt HELP.

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Re: cam freezes up within about 5 minutes on yahoo IM

There are MANY factors that can cause what you are experiencing. Please post the OS you are on, along with the Logitech software version.

Posted on Jan 08, 2008

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Please reinstall your yahoo messenger software this should fix the issue.

Let me know the result.

Thank You for using fixya.,

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well, i finally found the website for logitech and found an article on there from a tech guy, (i guess that is what he does) the article was titled, "How to make your logitech camera work in an im." when i read that i followed the instructions and know it is not my cam, but the messenger i was using. i don't know what to do about that because it is yahoo and there support is NILL!!!!!!, i repeat NILL!!!!!!!!!!!!!! it takes some finding (the article) but it says to try your cam for 5 minutes making a video from quick capture. if it works ok then it is the website and not the cam. may i say yahoo stinks! also he said that it is 99% of the time the website is the problem. not a quote. hope this helps someone out there that is having the same trouble.

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you do not need to open the camera up to use it in your IM programme. The programme itself will need to be set up so that it knows you have a camera, so in the optins or settings or preferences menu the cam will need to be set up and also need to enable in the menu somewhere something similair to 'show others I have a web cam'. When you click open a video call the camera will automatically turn on and you can adjust the size and volume to suit. As for pictures, you use the camera software to do this and in options or preferences there will be a default place where the pictures will be stored, eg my pictures. To send a picture within the IM programme you use 'send a file' and it will ask you then to browse for the file or photo, click open and it will load ready for your IM recipient to accept and download it, if you are sent one then it will probably go to 'my downloads' folder or 'my received files' folder. in your firewall or security programme in the allowed programmes or allowed settings make sure Yahoo messenger is in the allowed list, if not add it in whatever way your programme works. If you have to pay your ISP more money to add to the allowed list, then cancel the security software, and use a freeware one. Paying for added security, when it needs to be allowed and not stopped, it's a rip off, you do not need to pay for any added security, in fact you can readily download more than adequate programmes for free on the net, namely 'Zone alarm', and most of these ISP security programmes are no better than a reputable free one.

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