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Canon pro9000 Carriage lift mechanism error [5110]

I bough a canon PRO9000 Photo Printer and after 10 pages printer, I got 5110 error code. I guess is carriage lift mechanism error [5110]. The green and yellow lights are flashing 11 times and the cartdridges are not moving again. It was perfect before. I tried to clean up the cartdridges but nothing. Please help.

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  • OllieC1961 Mar 07, 2008

    My printer is flashing 12 times. I've tried the solutions suggested in the manual and it hasn't worked. The lights on the ink cartridge are not on.

  • foto shop Jun 10, 2008

    I BOUGHT THE PRINTER A FEW DAYS AGO. I PRINTED ALMOST 5 PAGES AND THEN IT STOPPED PRINTING AND POP AN ERROR WITH THE NUMBER 5110. I REALLY NEED HELP WITH IT BECAUSE I HAVE A STORE AND THE PRINTER IS NEEDED HERE. PLEASE HELP ME.

  • Anonymous Sep 29, 2008

    The online manual does not have this code listed, thus no resolution is given.

  • Anonymous Nov 12, 2008

    Error Code 5110 after replacing ink cartridges.

  • Anonymous Mar 04, 2009

    after changing ink for the first time, my pro9000 started flashing green-orange back and forth. I went to the printer status in setting and it said I had an error 5110. Nothing I do changes this.

  • Anonymous Mar 17, 2009

    Just installed Pro 9000 printer. Made about 4 prints then got this Service Error 5110. No reference to it in the manual. I will call Canon tomorrow.



  • Anonymous Apr 02, 2009

    same problem as the poster

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I am not a tech.  I don't guarantee anything.  It just worked for me.  Here is what I did.  uNPLUG THE PRINTER.  The covers on the Pro 9000 are snapped on so locate the slots that look like a flat screw driver will fit.  Insert the tip of the screwdriver and lift on the covers and they will come off. 
Now, looking at the printer from the front, on the right side you will see a group of white gears with a black gear at the bottom.  The black gear has a 'flag' that us used by the sensor right there.  If you spin the white gear that is second from the top, it will lift the carriage to the hightest position.  Leave it at that position.  
On ther front edge of the area where the printhead slides from the right side of the printer to the left and back, you will see a small switch that is a safety switch that stops the printer from moving the print unit back and forth.  I taped it down temporarily so that the printer thought the cover was on.  
Next on the left side about 3/4s of the way down where the printhead would move to the left, you will see a small sensor looking up that sees the bottom of the print unit.  Lay a piece of paper over that sensor so that it is in the shade. 
BE CAREFUL and keep your fingers out of the printer.  Plug the printer in and depres the power button.  The printer shoud first cycle the paper feed area.  Then, BE PATIENT, the ink unit comes to life and continues on its initiation.  It should slide to the right and actually tap the frame once, then do the same move, but tap twice.  Then after a bit, the left ink cartridge will light and the carriage will move to a sensor on the left and it will light up each cartridge, then it will lower the carriage for a second, then slide completely to the left and then the right.  After several more girations, it will put the carriage where it belongs.
That worked for me.  Good Luck

Posted on May 05, 2009

  • Ian Gray
    Ian Gray Feb 10, 2013

    This is patently silly. Strongly recommend following the printer instructions provided in the manual to clear the paper jamb that 5110 relates to.

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Hi i am a certified Canon repair tech for this printer. this machine has a service bulliten for this problem and i have preformed the repair of this problem. the carridge lift cams are rotating faster then they should due to the wrong grease being applied to the part at the factory. this will require a Canon service center to repair because they is a special grease that needs to be used to slow down the cams. the best way is to contact Canon at 1-800-OK-CANON to locate a service center near you and they will repair the machine under the warrenty. hope this helps.

Posted on Jan 05, 2008

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