Question about Whirlpool Gold White-on-White 21.9 cu. ft. Conquest Side-By-Side Refrigerator with Ice and Water GD2SHAXLQ Side by Side Refrigerator

2 Answers

Ice maker is not functioning

Freezer temp is too cold (no matter what the setting), food freezes in veg. drawer,
I did vacuum under the unit and removed much dirt from coil.
It appears that the water is not getting to the ice maker. Water does dipense from front of unit.

Posted by on

  • 4 more comments 
  • fahida Jan 01, 2008

    No water in the ice maker

  • Kathy m Jan 10, 2008

    I have the same problem, how did yoyu fix it?

  • jmalloe Jan 17, 2008

    Have the same problem, it happen after the 3 day power outage, the water run fine, but water is not getting to the ice maker. HELP!!!

  • 2tired Feb 15, 2008

    We changed filter for water. Water dispenses fine but produces no ice. Can hear what sounds like the cycling process for ice but nothing happens.

  • Anonymous Feb 18, 2008

    The water filter light went to red, so I replaced the filter. In the meantime, the freezer stopped producing ice. What now?

  • Terrytajbak Feb 21, 2008

    We have changed the water filter, and reset the switch. Now the Ice maker will not make any ice. We did turn the while unit off for 2 hours to see if maybe the water had frozen in the pipe, tuned it back on and still it will not make any ice.

    We have now run out of ideas??




2 Answers

Fixed my icemaker myself. The cause is the timer motor: condensation forms inside & seizes the cycle. Although not that easy to remove parts to get to the inside module ( go easy & do not force anything during process) - I insulated the contour of the timer motor with a glued strip of black 1/4" rubber door insulator tape. Also had to glue a few strips on the backside of the timer housing. I have not had any problems since. Sometimes however an ice cube gets stuck between the teeth of the upper dispenser unit - caused by ice cube being formed too small. Because I feed the maker w/ filtered water from a low pressure source (accumulator tank from a 5 stage reverse osmosis filter system) I had to increase the water dispenser's solonoid - timer adjustment screw ( careful - maximum of @1/2 a turn allowed or else damage- read manual). Hope this helps.

Posted on Sep 03, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Whirlpool Master
  • 2,651 Answers

Sounds like a frozen fill tube, easy to check pull out refrig and you see plstic tub running into top of freezer section from behind, sometimes theres a connector fitting half way up the tube, if not you have to cut tubing and install a coupling to repair cut(available at any harware store)after cutiin tube try blowin throughin to freezer, if you cant its frozen,un freezing somtimes challange, sometimes able to blow straight though the ice other timesi se hair dryer (from iside freezer where fills the ice maker itself. best way ive found is using my steam machine i bought from one of the infomercial.good luck!!!

Posted on Feb 23, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Samusung RFG297HDRS Ice maker not cold enough to produce ice.

Suspect that the rubber boot that runs all around the edge of your freezer door is deformed, allowing warm air to seep into your freezer. You will see where your temp sensor is located by clicking into the site of a parts supplier like and pulling up their photo of the guts of your unit.

Oct 29, 2014 | Samsung RFG297HDRS Stainless Steel

1 Answer

I have a hotpoint freezer fza34 The red high temp

it could be that your fridge,freezer setting is not turned up high enough to keep the freezer cold enough.turn it up to setting number 5 at least and if that dont do it u could have a faulty thermostat.have it checked by a engineer.

Oct 30, 2013 | Freezers

1 Answer

The meat and veg drawers freeze the meat and veggies no matter what setting the temp. is on.

Freezing meat,vegetables. Problem with damper.

For this problem, its indicating towards problem with damper assembly.----------

The working procedure of this unit is as follows: --- The compressor starts then it cools the freezer section. When the freezer reaches its cooling level the defrost cycle starts functioning. In this cycle the fan in the freezer section starts running and the cool air in the freezer section is passed to the fridge section and the fridge section gets cold. The air from freezer to refrigerator passes from the section, in that section the damper is located. ----------- The damper is operated by a motor.Its a complete damper assembly with motor included in it.--The damper has door.Which closes and open with the help of motor.In your case the damper door is remained open, its not closing.Due to this the cool air from freezer section is running in to fridge section non-stop.Due to this the vegetables and other food in the bottom drawer freezing.--------- In this problem the damper assembly needs to be replaced.---------------

You can get required parts from online sites like: --- or from searspartsdirect online site.

----------- This should help. Thanks.Helpmech.

Jul 08, 2011 | Kenmore 56829 Side by Side Refrigerator

1 Answer

My 12 year old subzero fridge (650) is not getting cold. this morning i discovered ice behind the fresh food drawer, removed it, it was running fine, temp 35. now tonight the temp is 51. freezer is fine....

Is it flashing vacuum condenser? Ice behind the crisper drawer shouldn't effect the temp. What is it set at? You can go to and click on Tech Help for additional info.

Feb 23, 2011 | Sub-Zero 650 / O Bottom Freezer...

1 Answer

I have a bottom drawer freezer Samsung refrigerator (Model: rb217abw) that is two months old. The ice maker fills with water and I can hear the mechanism drop the water into the ice bucket causing the...

The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze, blocking or diverting the water.. You can take the water line off the valve and watch to see if it drips.

Aug 25, 2009 | Refrigerators

1 Answer

Ice maker filling with water but not freezing into cubes.

Try swapping the wires on the dual water inlet valve. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze. You can take the water line off the valve and watch to see if it drips.

Aug 25, 2009 | Amana ABB1927DE Bottom Freezer...

1 Answer

Water dripping in Freezer leaving ice all over food

need a new ice maker for the leak but the temp is another thing

Nov 29, 2008 | GE GSS20IEP Side by Side Refrigerator

1 Answer

Bottom vegetable/fruit drawer freezing fruit

to the left of the bottom drawer is a veg/meat slide switch.make sure it is all the way on veg.if it is on meat,it opens a small doorway to the freezer and lets the cold air in and will freeze the food in the bottom some cases,you will need to remove the drawer and shelf and then take apart the doorway.ball up some putty and jam it it the hole to completely seal it off

Jan 11, 2008 | Amana ARS2661BS Side by Side Refrigerator

2 Answers

Refrigerator, s/side, too cold, etc

unplug and let defrost. You should also clean the grills off in back and get all cob webs off from underneith. that might help

Apr 24, 2007 | Admiral 26 cu. ft. Side-By-Side...

Not finding what you are looking for?
Whirlpool Gold White-on-White 21.9 cu. ft. Conquest Side-By-Side Refrigerator with Ice and Water GD2SHAXLQ Side by Side Refrigerator Logo

138 people viewed this question

Ask a Question

Usually answered in minutes!

Top Whirlpool Refrigerators Experts

John Tripp
John Tripp

Level 3 Expert

4655 Answers

Charles T Nevin
Charles T Nevin

Level 3 Expert

4070 Answers

Dan Webster
Dan Webster

Level 3 Expert

8220 Answers

Are you a Whirlpool Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides