Question about Microsoft Xbox 360 Console

1 Answer

Will not read DVD's or games

My xbox 360 will not read any of my games or DVD's. Is it possible that the lens is dirty or do it have to be replaced. If so what is the best way to clean the lens without breaking the seal on the case because it may still be under warrenty.


Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 5 Answers
Re: will not read DVD's or games - Microsoft Xbox 360 Console Video Game Consoles

Sucks to be you nerd

Posted on Jan 01, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

My xbox won't read games or dvds

It may be because the lens is dirty. Take apart your DVD drive and clean off the lens with a Q tip and very little rubbing alcohol. After that is done lube up the two meddle bars in there if that doesnt work you could try replacing the laser or the whole drive but replacing the drive you wold have to flash you new one with the old numbers and this is a very complicated process

Sep 16, 2009 | Microsoft Xbox 360 Console

1 Answer

Disk unreadable for Madden 10 everything i go online to play in the middle of the game it will come up and the game is brand new no scratches

if the xbox can read other games perfectly fine i would say that it might be a defect with you copy of the game. if other games have the same problem it means that the lens on your xbox is dirty or scratched. if dirty you could use a lens cleaner, but if its scratched you would need a new DVD drive put into the xbox which would have to be done through microsoft

Sep 15, 2009 | Microsoft Xbox 360 Console

2 Answers

Xbox only reads dvd not games

Laser is knackered mate, could try pot calibration otherwise you will need to replace the DVD drive

*You cannot just replace the DVD drive you need to extract a unique Key from the drive and make sure the new drive has this Key

Aug 22, 2009 | Microsoft Xbox 360 Console

2 Answers

Xbox 360 will not read any disc

it may just be a dirty laser lens eye that needs to be cleaned with rubbing alcohol and cotton swab. If cleaning doesn't work, then there could be something wrong the the lens laser circuit unit or motor. You may be able to find replacement on ebay or equivelant.

Aug 07, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 wont play my games

if it tells you the disc is unreadable then the laser maybe bad or dirty.
try a cd lens cleaner and see if it solves the problem. if it doesn't then your dvd rom will need to be replaced

Apr 21, 2009 | Microsoft Xbox 360 Console

1 Answer

Trouble reading games

DVD Drive failure most common problem, this ranges from dirty disk error (DDE) message to inoperable drive door, skipping in movies, slow load time or no load or the call customer service errors 10, 11, and 12. To replace the drive it will have to be reflashed.

Feb 19, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox does not read any disc

try the lens cleaner CD then try to replace it if the cleaning did not work

Dec 17, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox360 not reading my games

Maybe you could have a dirty laser lens or a faulty DVD player, try cleaning the lens (with the CD type cleaner) or you may need to replace the DVD drive. Call Microsoft and explain your situation.

Nov 11, 2007 | Microsoft Xbox 360 Console

2 Answers

XBOX 360 Console

Your issue is likely a dirty lens. First step, try a DVD lens cleaner, if not, you may have to take the drive apart to manually swab the lens with some rubbing alcohol.

Nov 07, 2007 | Microsoft Xbox 360 Console

2 Answers

XBox 360

i have the same problem but i just bought a brand new xbox 360 dvd rom and i get the same thing and my old drive just says unreadable disk.....and the game halo 3 is brand new..... you think it could be the motherboard? i hope not

Nov 07, 2007 | Microsoft Xbox 360 Console

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

Related Topics:

39 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles Experts

Troy Gorman
Troy Gorman

Level 3 Expert

508 Answers

Pablo Gonzalez

Level 3 Expert

733 Answers

Martin Murray

Level 3 Expert

1614 Answers

Are you a Microsoft Video Game Console Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides