Question about Sony Handycam DCR-HC21 Mini DV Digital Camcorder

2 Answers

Records audio but no video

Viewfinder and LCD screens are both blank. Lens cover is open. Sometimes get "Cover Not Open" message in viewfinder and LCD screen, even when lens cover is open. Camera records audio but not video. Tape is correct because it recorded other image and sound on it when camera was working.

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  • Secondrow Jan 02, 2008

    Thanks, but I do not know what a "ccd base assumbly is."

  • Anonymous May 03, 2008

    Same problem here...

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2 Answers

What is the ccd base assumbly?

Posted on Jan 01, 2008

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Replace the ccd base assumbly and check.

Posted on Jan 01, 2008

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1 Answer

When in video recording mode LCD screen and viewfinder are black when the lens cap is off.


It could one of a few problems:

1. The viewfinder is pulled out and "PRIORITY" is set to "FINDER".

Push the viewfinder back in or set "PRIORITY" to "LCD".

2. The LCD monitor's brightness setting is too dark.

Adjust the brightness of the LCD monitor.

3. If the monitor is tilted upward 180 degrees, open the monitor fully.

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Lens cover is open but no picture on viewfinder or playback. Records audio.



This is usually caused by a defective CCD image sensor and can be repaired fairly inexpensively. However, it's not a user serviceable problem and will need to be repaired qualified service technician.


My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I

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Its a camera CCD Problem. If the View finder & LCD both showing black then its 100% CCD problem. Let me know Lcd also black? Also make sure lens is not covered by any thing.

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hi.if you are telling both viewfinder and lcd are blank or black the problem is in the shutter that you found inside of the lens are not open.sometimes the cuase of the is humidity or moist goin inside of the shutter thats why it will not work properly or stuck up.if you can open your camera and adjust the shuuter from lens unit its better .but if not its better you bring to service center and request for adjustment.

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When the LCD screen is open the viewfinder will switch of and when it is closed the viewfinder will switch on. You can switch between the two by pressing Monitor select button to the left of the Eyepiece (Viewfinder). as you look at the back of the camera.

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the lens cover switch of your camera have a poor contact that why that message is appearing...you have no choice but to disassemble the camera for repairing or cleaning that switch....i suggest you have to go the service center now and don't try open your camera if you are not a technician cause you may damage the flexwire of the lcd monitor if you not properly remove the cover...

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