What to do Microsoft XP Service Pack 3 Error Message Access Denied. Step by step please I,m not to techie inclined.I tried to download after disabling anti virus as Microsoft suggested but still access denied. OS is Home XP
You must be logged in with a user account that has Administrator privlidges. Check your account settings by going to Start, Settings/Control Panel, Users. You should have at least one user account that is allowed to administor the computer.
From the sounds of your issue, it may be that you have malware or a trojan. You can run a scan using this free malware/antivirus protection. I am not sure which antivirus you are currently using but this one is free and has excellent reviews. You will need to uninstall your current antivirus protection first before installing this one.
Malware/trojans can disable your antivirus programs and make it look like everything is running smoothly. This would also block Windows updates. By running a thourall scan with another program, you can get the malware out. Even the best antivirus can be disabled.
Please let me know i I can be of further assistance
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