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My son had the same problem and I found that there was a loose or dirty connecting of the connector on the itouch. I used a cotton swab and iso-propyl alcahol and cleaned the connector. If this doesn't fix it, try carefully wiggling the connector to see if he iTunes recognizes it. I did have to restore the unit and then reloaded it. I was glad I did not have to replace the connector as it is a fine pitch soldered connection requiring the right tools.
If your itouch reads "disabled connect to itunes" and shows the "locked" icon and your itunes will not even recognize the device and itunes says your itouch is locked and enter password, Here is what you do to restore your itouch: (you will lose all itouch contents but it is worth it as almost all say it is broken and worthless)
1. Turn off your itouch or ipod. Do not have charger / usb connected to ipod or itouch.
2. With device off, connect the charger end of the cable to the itouch / ipod but do not plug the usb into the computer.
3. Open Itunes
3. While holding down the menu button (and I mean keep holding it down), plug the usb into the computer.
4. Wait to see the new wonderful graphic on your device and computer screen that shows that your ipod / itouch is recognized.
Your itouch will start immediately restoring itself and you are ready to fill it up with wonderful images, photos and videos again!
So happy to share this tip. It saved me money and time.
trying to going in and doublue jump it or you may need to take all of them off the itunes and start over i keep 4 diiferent itouches and this has happened before so try that and see
reinstall itunes and ipod software onto the computer. This will reset the settings back to default. youll also have to restore your itouch. I have an itouch as well and thats happened to me before. I restored it and reinstalled everything and it worked.
Do you see in an icon for your ipod touch on the left hand panel of iTunes? It should be listed under "devices". you need to click that first.
Then go to the Summary tab. There is a "restore" button under the Version section. This will restore your iPod to factory defaults. You will loose all the custom data, and will have to re-sync it.
To reset the iPhone or iPod Touch, press and hold down the Sleep/Wake button and the Home button simultaneously at the same time for at least ten seconds, then the LCD display will clear and the Apple logo appears on the black background. When Apple logo appears, reset is done.
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