The open/close tray will not

Assuming there is nothing stuck in the tray, the gears over time will wear out and the tray will no longer come out. Another possible cause is a weak motor, either way the tray will have to be replaced in order for it to work properly again.

Either 2or more cd's are stuck instead of 1 Plus the motor which with interlinked gear's made of plastic/Teflon/HDPE keeps rolling but resulting is slipping of the gear teeth are making the sort of mechanical groans. Open the top byopen all the screws 6-8 of them and remove all the CD's piled up and offer a small prayer and close it and then give it another chance..........................sodeep