Question about Dell A960 All-In-One InkJet Printer

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A 960 all in one ink jet.

When my printer is sent a job it will print. However, thejob display on the computer says 99% complete. I have to then turn my printer off and back on again in order to print another job. Also, my new ink cartridge will not align.
Thank you for you help.

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Re: A 960 all in one ink jet.

Remove the new ink again. Take a couple cotton swabs, lightly dampen with water. Clean the copper contacts inside the ink holder. Also clean the copper on the ink cartridge. Do not clean the bottom (where the ink comes out). You can wipe this with a lint free clean cloth. Did you remember to remove the protective tape on the new cartridge? Sometimes the tape stays & you have to look close to be sure. There is a firmware update for the A960. Also a good idea to install. Download here:
You can clear a print job by, click the start button, open printer & faxs, right click on the default printer which should be the A960. Click open, click printer, click Cancel all documents.
Lets see what happends after all the above.

Posted on Jan 30, 2008

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