Question about Acer Aspire 5600 Series 5630-6951 Laptop
There is a utility bar that you can install that lets you change the default application folder:
** Note ** When the My Pictures or Pictures folder gets full, camera will not work - Cut and Paste all pictures in that
folder to another folder and restart Orbicam program.
If that does not work then do this:
Start - Programs - look for Acer Empowering Technology then Acer E-Recovery - The look at the bottom and you will
"Backup", "Burn disk" and Restore" choose Restore - choose Apps and Drivers at the bottom of Restore tab (it will say
extracting) - once extracted - click Install - click Vista or (XP) on the left - click Drivers - click Camera or CCD - on the
right side of the screen, then look for Bison driver or (or your model which can be found in device manager - control panel - system - device manager - Imaging devices) you have then click a phrase that has something like "Install now", follow on screen instructions. Then repeat steps above and instead of driver choose Bison (or your model which can be found in device manager - control panel - system - device manager - Imaging devices) Utility
Posted on Feb 02, 2008
It really bugs me that Acer is so secretive about their help in the US, and if you finally reach a live person, they may be extraordinarily ignorant. Sony, HP, and Dell all have live people who will help you correct your problem. Sony is best, in my opinion--they don't even have foreign accents, and will take over your computer if necessary to fix it. Acer hides their 800 number for help in the US, but you can demand it! Using their automated system online to find an answer is like getting an answer from Microsoft--worse than useless. I currently have an Aspire 5630, and the people who first answered my calls were so ignorant in their responses that I had to demand to speak to a supervisor--who authorized sending my computer to them for a very complex software mess--never worked well. This is a common problem in the Aspires, so they should know what to do.
Acer's basic service availability period, 8:00 a.m. to 5:30 p.m. (CST), Monday through Friday. Acer Customer Service at (800) 816-2237
Posted on Jan 01, 2008
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