Just received my software for version 6. The first computer I put the disk in did not recognize it, i.e., it kept asking me to insert a disk into the drive, but it was already there.
Put it in another computer. The install wizard started, and the gps unit screen initially said "Loading" but then returned to the screen showing "USB Connected".
THe install wizard seemed to work fine up until the time remaining on the progress bar got just below 2 hours. At this point, the copying bar indicated that it was copying the file "E:\DATABASE\MAPADDIN\INDEX.XFL". The process would stop, and then the copying bar would indicate "Copy Failed: Retrying E:\DATABASE\MAPADDIN\INDEX.XFL". After several tries, the install would never complete, and ultimately I received a message on the computer indicating that the update could not be completed.
Tried a third computer which recognized the disk, but when i clicked on setup.exe to start the install wizard, i got an error message that setup.exe could not be started.
Ah, I retract my previous post. Rebooting the PC and the unit, chkdsk didn't find any errors, so for fun and amusement, I started the install again and this time it completed, so now I am the proud owner of Firmware 5.36 and maps from Q3 of FY2006. Hmm, not quite what I paid for, but working nonetheless.
Anyway, lesson learned is that if the copy fails, check the unit for disk errors, assume Windows has probably gone insane, and reboot stuff.
I had exactly the same problem and after about 5 calls, I was told that
the software had a problem (it was mislabeled). Although it said
700/760 on the label, he could tell by the part number that the
software was for the 300/360. They are sending me a new disc.
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1. Download the SONYNAVU_U73T_3.2.CN.BIN file to a temporary or download
directory. 2. Connect your nav-u personal navigation device to the
computer using the supplied USB cable. 3. Power on your nav-u
personal navigation device and wait until the "Connect to PC" message is
displayed on the nav-u screen. 4. Start the nav-u Tool software on
the computer. 5. At the "nav-u tool" window, click "Upgrade System". 6.
On the right side of the Upgrade Screen, verify that the target version
is 3.00. 7. On the left side of the Upgrade Screen, click the
"Browse" button, and go to the directory where the
SONYNAVU_U73T_3.2.CN.BIN file was downloaded and then click "OK". 8.
In the "Name" box, click to select "3.02 cn NV-U73T" update, and then
click the button. 9. After the update file is transferred to the
nav-u device a "Transferring Upgrade file completed." message is
displayed on the computer. 10. After the system software update is
complete, the nav-u device will automatically shut down and restart.
try the update if you havent already. go here to download your update, you must register it on magellan before they will let you down load...follow the directions to the letter or youll have a new paper weight
If you have software version 1.46 or 1.48, your software will be updated to v1.50.
If you have software version 3.10, your software will be updated to v3.12.
WHAT IF THE GPS doesn't read the sd card did you know THAT THE GPS SD CARDS ARE DIFFERENT THAN THE ONES THAT YOU MAKE PICTURES ON YOUR CAMERA or try to put a mms or ms card or google atlas topocreate version 6 and look what sd cards reads
It appears that this problem was a case of non-backwards compatability with maps to application versions. My gps was on v8.02 application which was not compatable with the v8.15 series of maps. I had to remove ALL the software off the gps, allow it to rebuild using TomTom Home up to v8.300 and then re-load the v8.15 maps. This then stopped my older maps from working.......
I can see this working in a commercial sense; ie every time there is a gps version update everyone will need to purchase new maps, but jeez it's bloody frustrating!!
Current version of software is 5.0 Download that as that may be your problem. You must download the newest version of WebUpdater from Garmin for free to your computer. Then:
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To download the latest unit
software visit Garmin website: www.garmin.com/webupdaterAfter installing WebUpdater once from the Garmin
website, perform all future software updates from your computer. Simply connect
your compatible Garmin device to your computer, then run WebUpdater from your
computer's "Start Menu" by selecting "Start",
"Programs", "Garmin", and finally "WebUpdater"
REMEMBER: It takes hours to do a complete a map update.
Unless you bought the Lifetime maps you may have to pay for current maps.
Does this help? Let us know. Thanks.
I found a toll free number for TomTom, called and actually got a real person. My computer recognized the TomTom (TomTom home was version 7. something); my TomTom unit had software that was too old and it did not recognize the TomTom home. Catherine in tech support sent me a download to update the software and it worked. Thanks for getting back to me. I am attaching the link for anyone that needs to update software in their TomTom GO 300:
You don't say how the update failed, so it's hard to say what to do next. In my case, I had a bad sector on the disk of my 700, so running chkdsk on it fixed it up and I was able to complete the update.
I have contacted Garmin several times till I got an acceptable answer. Some of the C330 receivers were sold to car rental agencies and contain software version 2.30. These units cannot be uodated. They are not reconized as a HD letter in "my computer" and mine would not accept a map update.