Question about Magellan RoadMate 700 GPS Receiver

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Version 6 Update will not complete

Just received my software for version 6. The first computer I put the disk in did not recognize it, i.e., it kept asking me to insert a disk into the drive, but it was already there.

Put it in another computer. The install wizard started, and the gps unit screen initially said "Loading" but then returned to the screen showing "USB Connected".

THe install wizard seemed to work fine up until the time remaining on the progress bar got just below 2 hours. At this point, the copying bar indicated that it was copying the file "E:\DATABASE\MAPADDIN\INDEX.XFL". The process would stop, and then the copying bar would indicate "Copy Failed: Retrying E:\DATABASE\MAPADDIN\INDEX.XFL". After several tries, the install would never complete, and ultimately I received a message on the computer indicating that the update could not be completed.

Tried a third computer which recognized the disk, but when i clicked on setup.exe to start the install wizard, i got an error message that setup.exe could not be started.

Anybody have the same problem?

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Re: Version 6 Update will not complete

Geez - how I now hate Magellen - I thought that my problems were just bad luck but it's clear that the latest update is a rip off. Maps that are already over a year old.. support that is useless..

I am now binning my Roamate and getting a Tomtom GO series that will auto update from its cradle linked to PC/internet.

Magellan is so pre-historic - typically bloody French - all arrogance and no service.

Posted on Jan 08, 2008

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Re: Version 6 Update will not complete

Ah, I retract my previous post. Rebooting the PC and the unit, chkdsk didn't find any errors, so for fun and amusement, I started the install again and this time it completed, so now I am the proud owner of Firmware 5.36 and maps from Q3 of FY2006. Hmm, not quite what I paid for, but working nonetheless.

Anyway, lesson learned is that if the copy fails, check the unit for disk errors, assume Windows has probably gone insane, and reboot stuff.

Posted on Jan 07, 2008

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Re: Version 6 Update will not complete

I had exactly the same problem and after about 5 calls, I was told that the software had a problem (it was mislabeled). Although it said 700/760 on the label, he could tell by the part number that the software was for the 300/360. They are sending me a new disc.

Posted on Jan 04, 2008

Re: Version 6 Update will not complete

Mine is doing the same thing. I believe the software is the issue. I need to contact CS for another disk.

Posted on Jan 01, 2008

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Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} To download the latest unit software visit Garmin website: After installing WebUpdater once from the Garmin website, perform all future software updates from your computer. Simply connect your compatible Garmin device to your computer, then run WebUpdater from your computer's "Start Menu" by selecting "Start", "Programs", "Garmin", and finally "WebUpdater"
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