Question about SanDisk Sansa e250 MP3 Player

1 Answer

Sansac250 I downloaded songs in it once and then I disconnected from the computer now it says refresh database and it it stuck.it what do I do,I cant even get it to be detected anywhere in the computer

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  • Anonymous Feb 18, 2008

    Sansago'sansaonoffwhentryingtodownloadsongstooit

  • Anonymous Feb 19, 2008

    i disconnected the sansa from my computer now it says refresh database and no matter what i do it wont go away i took the battery out put it back in it came back on saying the same thing i did everything held down the power button nothing works it shuts off but when it comes back on it says refresh database please help

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  • Master
  • 758 Answers

Try to reset the player by holding the power button down for 15-20 seconds or until it resets....the latest firmware for the e c250 resolved much of the freezing issues....also there are two modes for you to use the c250 the msc and mtp.....try deleting in mtp mode.

Posted on Jan 03, 2008

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Related Questions:

1 Answer

Stucked at Refresh database


When the Sansa reads "refreshing database," what it is doing is going through all the songs you've loaded on to it, pulling out the "tag" information (Artist, Album, Song Title, Genre) so it can add this information to its own database which it uses to display the songs to you in its menus.

If it gets stuck during this process, usually it's because of a corrupt song file, or a song file in a format it doesn't understand.

Note that the e280 is only able to play MP3 and WMA audio formats. If you've loaded a different type of audio file onto your Sansa, you'll need to remove them.

If the songs you've recently loaded have all been MP3 and/or WMA, you may have loaded a corrupted file onto your Sansa. Try removing the songs you recently added, and see if the problem goes away.

Feb 27, 2010 | SanDisk Sansa E280 MP3 Player

2 Answers

Database not refreshing, Could not listen the new songs added


go into your menu go into veiw all songs then go to play all

May 06, 2009 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Showing refresh database


try to format the player once..now download the songs and give it a try... :)

Sep 15, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

Sansa e200 shows refresh database fail


try putting it in MSC mode and formating it and then putting back on MTP mode. Hope that works

Aug 24, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Frozen screen


download the new software off the sandisk site,
follow the instructions on the website!

May 09, 2008 | SanDisk Sansa e200 MP3 Player

2 Answers

Refresh database hang up and screen turn black


Go ahead and do this, in case the DB is corrupted:
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx

Mar 08, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Refresh database?Need Serious HELP!


Have you removed the battery, wait then reinstall it to try to reset it? Been the Sansa website and their FAQ or tech support?

Mar 04, 2008 | SanDisk Sansa e250 MP3 Player

6 Answers

Stuck on refresh database


Simply reset the Sansa e250 by holding the power button down for 10-15 seconds.

Jan 15, 2008 | SanDisk Sansa e250 MP3 Player

3 Answers

Songs still on player


Go ahead and do this, in case the DB is corrupted:
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx

Dec 29, 2007 | SanDisk Sansa e250 MP3 Player

8 Answers

Sansa mp3 player freezes at refresh database


The Same thing happened to Me once. All you have to do is reformat it. You can do this by first putting the player in recovery mode. You can do this by putting the hold button on the side where you can see the orange and then plug the device into the computer while holding the power/Menu button. Then go to my computer to Verify that it came up as 16MB-Format. Then you can type into the address bar and type in http://mp3support.sandisk.com/firmware/rhapsody-1.0.2.165.zip. then once you do that right click on the file you downloaded and select open with compressed folder and drop and drag to the 16MB-Format drive. In the 16MB-Format drive folder select file menu and select New - Folder and rename it sansa.fmt then press enter to save. Finally move the hold switch back and disconnect the device and look at the screen and verify it is formatting and resetting once it's done and finishes the updates restart and if needed pick your language. check and see if you can use your player.

Mar 26, 2007 | SanDisk Sansa e200 MP3 Player

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