Kenmore Ultra Wash II. Model 665 1761591. This is a freestanding dishwasher. WE hook it up to the facuet it goes through the cycles and pumps out water. The problem is the water never makes it inside the tub to wash the dishes. It dries though. Could there be a clog someplace and how would I get to this clog if that is the problem?
Make sure you get water to the dishwasher. Check to see if the water shut-off valve (located under the sink) is open. If you get water to the dishwasher, but there is still no water inside during the fill cycle, the problem might be with a faulty water valve (located at the bottom of the dishwasher, behind the kick panel, on either side), in which case replace the water valve.
To access the inlet valve remove the lower panel located beneath the door. The panel is usually held in place with two screws either above or below the panel. It may be necessary to first open the door to the dishwasher to reach the screws over the panel, then close the door to remove the panel. The water inlet valve can be identified by the water hoses connected to it. One hose will lead from the valve to the pump/motor assembly in the center of the dishwasher. Check that the hoses are securely connected to the valve and that there are no kinks in the hoses which could restrict water flow. There are two wires (four, if it has two solenoids) connected to the water inlet valve. Label the wires and connections so that you can properly reconnect them later. The wires are connected with slip on connectors. Firmly pull the connectors off of the terminals (do not pull on the wire itself). You may need to use a pair of needle-nose pliers to remove the connectors. Inspect the connectors and the terminals for corrosion. If either is corroded they should be cleaned or replaced. Use a continuity tester or multimeter to test for continuity. Set the multimeter to the ohms setting X1. Touch one probe to each terminal. A reading of infinity indicates a bad solenoid that must be replaced. Different brands and models will have various measurements, but the valve should show some resistance if it is functioning properly. If your valve has two solenoids, test the second one in the same way as the first. If the solenoid is working properly, but water leaks through the valve even when the dishwasher is off, then the valve itself is the problem. Debris may be preventing the valve from closing. If the valve cannot be cleaned, it will have to be replaced. The valve can also fail mechanically. So even if it passes the electrical test, it may still require replacement. If you have ruled out all other possibilities, go ahead and replace the valve.
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