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Toshiba Satellite Laptop M40X-Z008 RAM STICK INSTALL DIFFICULT

I want to add 1G of ram kingston KTT3311A/1A to my existing 512mb of ram. My M40X-Z008 has two ram stick slots for a maximum of 2GB ram.
The problem is that I tried to follow my m40X instruction manual, but it doesn't work the way it advises. it tells me to take the plastic cover off the back of the m40X, unclip the two ramstick clips, raise the ram slots at about 45 degree and install the 2nd ramstick in the spare slot. Firstly, there is a silver protective cover over the ram. second, the clip on the left side unclips and spreads off the ram, BUT unfortunately, the clip on the right WON'T unclip because the plastic edge of the bottom of the M40X is too close to this clip to allow it to spread and unclip. Also I unscrewed the two small screws off the silver protective cover (over the ramsicks), but it didn't help.
1) How can I make it unclip?
2) I have a suspicion from reading another similar satellite problem that the first stick of ram is under the rear plastic cover (and silver cover), but that the second ramstick slot may be somewhere under the keyboard, but I'm not sure -can you advise - I would ask Toshiba, but they have no email for support.

If anyone works on Toshiba laptops regularly, maybe you have come up with this problem.

MY RAM enclosure image here under:

Many thanks if you can help,

Posted by on

  • speedy123 Jan 02, 2008

    Thanks Tom,

    I have gotten onto Toshiba Australia - they have asked me to send them an email direct to the tech I was talking to - it MIGHT appear at first discussion that this Satellite M40X (Australian model) has a manuafacturing fault, i.e., the motherboard has not been centred properly or some internal not centred, thus not allowing the right ram clip to open properly. The initial response was, that I should get access to the ram at the ram opening - NOT via the keyboard. However, the Toshiba tech will get back to me to see if I can get an after warranty assessment for free repair, but thats only conjecture at the moment - will let you know!



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I couldn't find any info on your laptop either. But, I did find contacts for you..

Posted on Jan 02, 2008


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