Question about OKI C5200n Laser Printer

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Repeated paper jam in fuser

I was printing business cards using Avery's Clean Edge Business card 5871 stock when one sheet jammed at the fuser. Because the cards are meant to separate, the sheet fell apart, and I had to pull severl pieces out. After I had taken out all the pieces I could find, I esumed printing, but again had a jam at the same point. I tried a couple more times using plain paper, and got the same result at the same point every time. I noticed also that there seemed to be a wrinkling at a small section ofthe fuser. Thanks for any help you can send my way.


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  • poyan Jan 05, 2008

    I replaced the fuser last night with a new one, but got another paper jam. I haven't tried printing again, didn't want to damage this new one. Thank you all for your responses.Please keep 'em coming. At this point, I'm now thinking of getting a different brand printer, but Im going to get stuck with a new fuser and unused toners. I'm willing to give it one more sot. Does anybody have any info on how I can look at the point before the paper gets to the fuser? That may be where the jam starts. Thanks very much again!

  • poyan Jan 05, 2008

    Regular paper gets jammed, too. I tried 20 lb weight paper thinking the card stock weight was too thick, but it got jammed just the same. Just background info, I've done over 500 business cards of the same brand and type before without any problems. Thanks again for the latest tip. Don't be shy about giving me more! It's much appreciated!


  • poyan Jan 05, 2008

    Exact location of jam on a single sheet is?? Fuser

    Are you using bypass and face up tray??? Yes

    print out a status page via printer keypad does it occur then too (think its online held done for 5 secs)???? Yes

    The paper ends up folded like an accordion.Please see the attached photos. Thanks again for your help!

  • poyan Jan 06, 2008

    Printer's up! Soulvisitor's diagram helped me locate the jamming point. Rollers at 16, 17, 23 had been inverted, probably when I was reaching for the jammed cards. Thanks very much, Soulvisitor, your'e the person! and all the others who pitched in during my time of need! Hope I can return the favor someday.




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Fuser's orange roller is not meant to be wrinkled, if this is then I would recommend you replace it (just slides out) pic below
Repeated paper jam in fuser - b4eead5.jpg If printing on card, you need to feed via manual bypass and exit from the back, not on the top, aka the "face up tray." Tray pulls out from rear. Rear tray will only stack a few card sheets at once.

Setting on printer's control panel must be set to card/heavy paper type on manual bypass tray

Their may still be some card in fuser causing jams.

Please rate as FIxya or post back,
S. :-)

Posted on Jan 02, 2008

  • 4 more comments 
  • Soulvisitor
    Soulvisitor Jan 05, 2008

    please confirm paper type is set to card on keyboard of printer and you are using bypass to feed and face up tray for exit.

    maxium paper weight is 203 gsm so ensure card stock is not heavier than this, does it feed normal paper ok?

  • Soulvisitor
    Soulvisitor Jan 05, 2008

    Very important to know if when just a single sheet is printed if it gets jams, ie not printing two sheets, because if we are talking of a jam that occurs only when printing multipull sheets but not on a single.

    We speak in different tounges I speak grams and you pounds.But no matter if you have tried normal weight paper. Here its 80gsm so maybe thats 20 lb

    Exact location of jam on a single sheet is??

    Are you using bypass and face up tray???

    print out a status page via printer keypad does it occur then too (think its online held done for 5 secs)????

  • Soulvisitor
    Soulvisitor Jan 05, 2008

    This is so typical of a fuser fault, but you have changed it, so it must be set of rollers after the fuser aint turning, check that set of rollers on lid are connecting exit rollers when lid is closed

    above:-Area A is where I'd be looking, the bits I marked with o is check gears in that area, for missing teeth. Please note tray marked 35 is the face up exit tray.

    somewhere on above unit is the problem, rollers marked 16 and 17 I have seen not connect to a set of rollers on lid causing issue like yours, also check 20,19,18 for free movement.


  • Soulvisitor
    Soulvisitor Jan 05, 2008

    should read tray marked 36 not 35

    pic 2 is a closeup of pic 1

  • Soulvisitor
    Soulvisitor Jan 05, 2008

    Check area behind fuser for smooth switch operation

  • Soulvisitor
    Soulvisitor Jan 06, 2008

    Great to hear!



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