Dell 962 Photo All-In-One InkJet Printer
Problem for Dell 962 Photo All-In-One InkJet Printer

It keeps saying it si jamed when there is no paper




By tamraellen on Oct 26, 2009

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it keeps saying it si jamed when there is no paper in it.

Solution #1

posted on Oct 26, 2009
Not Rated)

fredtmccoyjr

Rank: Wiz  Dell StaffDell Staff Computer Hardware  Expert
Rating: 84%, 103 votes
there are sensors inside the machine. they track the paper along the route and scan to ensure paper has passed thru properly. If youre getting a stuck paper error, but there is no paper, you may need to get the machine replaced or serviced. It could be a faulty sensor, or, a sliver of paper jammed inside where you do not see, tripping the sensor.
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