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Dell latitude d500 with samsung sn 324f cdrw/dvd drive can play cd but cannot play dvd

My dell latitude d500 with samsung sn 324f cdrw/dvd drive can play cd but cannot play dvd... it reads "no disc" when a dvd is inserted... why is this? please help.

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  • Anonymous Jan 14, 2008

    I have the same problem with my gateway 200ARC. Just noticed it but I have not tried playing dvds for months so I don't know what of the windows updates may be causeing the problem.



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May be lense

Posted on Jan 01, 2008


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Posted on Jan 02, 2017


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just try cleaning the lens by ejecting the drive with a cotton bud dipped in spirit /alcohol as dust particles accumulate on it and obstruct the laser beam if not then you need to get it serviced or replace the drive with a new one

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I have a samsung cdrw/dvd sn-324s which cd is playing and working but dvd is not playindg. I hope u help me on this isuee

hey good day, try to update your video codec, you can try to install windvd or other dvd movie software, or you can find update driver at the dell website.

Oct 22, 2009 | Dell Latitude D610 Notebook

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Suddenly dvd file not running in vostro 1510

If You can play Other Dvds Very Good. Then Make Sure Your Dvd Have No Scratches. If So Then Wash it with Water. And Clear it with smooth cloath.
If Still U Facing Problem Then You can Check It In Another Computer.

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Dell XPS 1300 Cd rom problem

This is a CD drive mechanical problem. All CD/DVD drives have built in error checking for mechanical failures. When you insert the CD/DVD, it tries to grab and seat the disc, then attempts to spin it up and then read it. If the grab and seat function fails for any reason, the drive will eject the tray so you can try again. You should contact Dell support and get the drive replaced. Has the drive ever worked? or did it just stop working one day?

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Samsung CDRW/DVD SN-324F Drivers


Do you have Dell 5100, as I didn't think they were fitted with a Samsung drive, or have you put this in, or can you tell me your location?


Jun 14, 2008 | Dell Inspiron 5100 Notebook

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Dell laptop latitude c810 dvd - cdrw drive not working

I would suspect that your CD laser is bad (CD uses a different laser than DVD), and therefore should be replaced. Here is an ebay search to help you out: Best regards, torgo

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