Dell 924 All-in-One InkJet Printer Logo

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Posted on Oct 26, 2009

Dell photo 924 is completely unresponsive. Power

Dell photo 924 is completely unresponsive. Power light is on but won't go off except by unpluging. No response to any button. cartridges don't center when carriage is open, etc. Driver is installed correctly, plugged/unpluged power and usb cable several times, rebooted computer, nothing. Any thoughts?

  • jim0952 Oct 26, 2009

    Thank you for responding so quickly.

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1 Answer

Josh Stingel

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  • Contributor 35 Answers
  • Posted on Oct 26, 2009
Josh Stingel
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Pitch it. There does not appear to be a firmware update. That would be the only thing that would have a chance of fixing this. Otherwise, the controller board is shot. The cost of repair is more than the printer, buy a new one.

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http://tinyurl.com/5nua8k
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