Question about Apple iPhone Smartphone

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IPhone outgoing mail problems

I sent a couple of emails to my friend but he told me that he never got any.

i went to my sent box to see if it was sent but there were no recent items on there.

it was just gone.

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  • Mia04 Jan 01, 2008

    yes, of course i did. it even made that little sound whenever you send emails.

  • Anonymous Jan 05, 2008

    Same problem using Yahoo mail via iphone. Just got the phone in the past 2 weeks so still on the learning curve. I usually check "sent" to see if it shows up. Rarely shows up after it is sent. Happens more frequently with attempts to send photos. We will see. Most likely an ATT/Yahoo issue.



1 Answer

Did u click send/

Posted on Jan 01, 2008


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I can receive emails but other people cannot receive emails from my phone

Hi William
Setting up an Email account on a Computer or iPhone is divided into 2 parts. The incoming mail server (POP) & the Outgoing (SMTP) server. You need to fill in these details correctly.
Send an Email to yourself to test this out.
That way it's quicker to test and you avoid annoying your friends while getting this Problem sorted out.
Your problem seems to be that the mail is not Sending correctly.
Which means that the details you are entering in the "Outgoing" boxes is incorrect.
Now, I've had this same problem on my iPhone on several occasions. The problem can be that you are using your own ISP details as you would on a fixed location computer but your outgoing email goes to your mobile carrier first. For example....
My email settings from the computer might be .au
Most of the time this works on the iPhone as well but, when I'm out in the country away from home it sometimes gets stuck in the "send" box. (It doesn't get sent)
So I open up my email settings in Settings / Mail,Contacts, Calendars. & Choose the Account Name I am using to send email.
Then look at the OUTGOING Mail Server / SMTP
and I see the PRIMARY server which is "" in my case. Underneath is another heading called.
in here I enter the mail server that the mobile phone company uses... (my mobile carrier's email setting)
Enter details & turn this setting ON and if the first PRIMARY server can't be contacted then the secondary one can.
Some email accounts don't like SSL turned on.
I have SSL off & no user name or password in my settings, yours may be different depending on country & carrier, (I'm in Australia)
(Check your ISP's Email Setup requirements on their web site to get their preferred settings. Same for Mobile Phone Carrier.)
Sending via the Mobile carrier (who uses different settings) is what causes the problem. So...... by putting in this alternate route, it often solves the problem.
Now... it pays to note that sometimes these settings get so screwed up that just putting in the alternate settings fails to kick in. So...
I have found that, Deleting the Email account settings completely, does the trick....
Simply "Delete Email Account" and then re enter the full details again. (This has also worked on the computer as well)
Be sure to write down the old settings first or on the iPhone, press the top button and the bottom "thumb" button at the same time, will take a snapshot of the screen image and store it in the "Photos" App which allows you to refer to the settings later.
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Mails sent do not reach their destination. It appears in the Outlook sent as sent.

To check the exact reason - we have to follow few steps one by one as follows.

Due to following reasons mails may not reach their destinations,

Other End Problems
1. Email address typed is wrong or does not exist.
2. There is problem with the email address - like inbox capacity is full, incoming mail server is down.
3. Recipient received the email not in inbox rather in bulk/junk box - so tell him/her to check junk/bulk box.
4. Your email address is blocked by them (recipients).

Your End problem
5. You have not clicked the option "Server Authentication" or other configuration problem you made.
6. There is virus problem in your computer creating malfunction for outgoing emails.
7. Your outgoing server problem.

So I am guiding how to check all points one by one tactfully to detect exact reason.

First verify the email address you typed - then you send email to the same email address from your different email.
Try to use same mail server (your end) for checking as some time few black listed mail servers are there.
You request the recipient to check the bulk/junk box - or send email waiting few hours.
Tell the recipient whether your email is blocked or the domain of your email address (as is domain of email

Now this is the very important point out of the all points - please consult with your mail server admin and check whether you have checked the Server Authentication Required option in mail client software like Outlook Express.
You please configure the same email in different computer (virus free) - try the same.
Wait few ours and send to other email addresses - and check.

I think you may easily rectify the problem.
Happy Computing.
I think I have been able to answer to solve the problem. Many Many thanks for using Fixya.

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I have a verizon email account. I set it up on my iphone, and it receives mail, but will not send. I get an error that says: "the connection to the outgoing server '' failed." Please...

If iPhone is unable to send mail, try these basic troubleshooting steps.
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The above would solve your problems!

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