Thats very helpfull of them??? they dont have a clue do they?
unless your using a red filter to take photos with its this part playing up
all digital cameras and camcorders have whats called a built in
"white balance meter",,,and yours is not working right,,,
the white balence meter is to let the camera see what colour light its seeing in,,,, the colour temperature of sun light on a bright sunny day is 6600 begrees kelvin,,, in an electric light buld is about its about 3500 degrees kelvin or less? if you took a photo in sunlight the camera sees anything white in the photo "as white" and is happy to print it as white,, but in electric light buld it sees "white" as "red" this is due to the drop in colour temperature, your eyes can also see this (but your brain has its own white balance meter built in) what the white balance meter will do is change what it records or see's to take out the red and make it look white insted,,by changing the clolur temprature of the light its taking the photos in try this out,,,
take a white sheet of paper,, go out side on a sunny day and take a photo of it,,, if its not white and it looks a bit red its the white balence meter playing up in the camera,,,
yes i know,,, you hate me now? its as clear as mub "A"
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