Question about Creative Labs Zen MicroPhoto MP3 Player

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Connection problem My microphoto is only a year old and i have never dropped it before. It is able to charge but the computer says that it is not connected. I have re-installed the program but it still does not work help?

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Re: connection problem - Creative Labs Zen MicroPhoto MP3 Player MP3 & Digital Media Players

Connection problems

Posted on Jan 25, 2008

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Re: connection problem

Make sure you have media player 11
If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this.
Download recovery tool off creative's website.
go to my computer > click on hardware tab >
click on device manager button > in the is next screen on the bottom should have>>universal serial bus controllers
(write these down just in case it cant find them)
right click on them and uninstall
reboot let windows reinstall them

Also told Microsoft hotfix causes this problem try uninstalling the last hotfix
If that doesn't fix it try the USB cable

Posted on Jan 23, 2008

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Hi My player is Creative ZEN MOZAIC EZ 100 - 4GB It is not able to recharge and when connects to PC there appears scaning Disk... and nothing else happends long time.

I've had similar issues with the Zen Microphoto, usually the case is a defective cable. Even though the PC sees the device that does not mean that the cable is connecting properly. Try using a different mini USB 2.0 cable. That fixed all of my issues with my Zen Microphoto's connection and inability to charge.

Apr 04, 2011 | Creative Labs Zen MicroPhoto MP3 Player

1 Answer

Creative zen microphoto crashed and havent used it in a bit but i got it charged last night and i have a new computer now i connected it and it showing up but i have to reload the firm wear but when i go...

I had the same problem with my creative micro. Do you still have the CD-ROM that came with the mp3? If so just download the creative software from the disc then restart you computer, you computer should see it after that. It worked for me... I even used the wrong disc, I've had both Micro and Micro Photo mp3s, and i still had the CD-ROM for the microphoto.
How did you get your Microphoto to charge after it crashed? I cant seem to figure this one out. I even have a new battery for it, but it wont turn on at all.

Mar 29, 2011 | Creative Labs Zen MicroPhoto MP3 Player

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My Zen Creative is stuck and will not turn off/on or play music!

If you have a warrenty "accidently" drop it on the ground and return it.

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NO Power to my creative zen microphoto

Have you tried pushing the reset button on the lower right bottom of the unit?

Mar 12, 2009 | Creative Labs Zen MicroPhoto MP3 Player

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My computer dosnt recognise my creative zen microphoto.

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Creative Zen MicroPhoto 8GB, in recovery mode, the device is not connected

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

May 27, 2008 | Creative Labs Zen MicroPhoto MP3 Player

1 Answer

Dropped MicroPhoto, now no sound

hard drive shot.

May 12, 2008 | Creative Labs Zen MicroPhoto MP3 Player

1 Answer

It doesnt do anything else!

has it been dropped?
sounds like hard drive problem, needs to be replaced.

Dec 15, 2007 | Creative Labs Zen MicroPhoto MP3 Player

3 Answers

Zen Microphoto frozen..

Solution ID # 4794 from creative site ZEN Micro and ZEN MicroPhoto 1. Make sure that the battery is charged. 2. Detach the ZEN Micro or MicroPhoto from the PC, and ensure that it is turned off. 3. Remove the battery. 4. Move and hold the Power button to the Power On position and re-insert the battery to the ZEN Micro or MicroPhoto. Hold the Power button until the Recovery Mode appears. The following options will be displayed: -Clean Up : Scans the player and removes invalid links from its music library.Does not affect music files themselves. -Format (All):Caution! Erases all content!Save a copy of your player's content before formatting. -Reload OS/ Firmware : Caution! Erases your player's firmware. DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install. Reboot Reboots the device.

Jul 29, 2007 | Creative Labs Zen MicroPhoto MP3 Player

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