Question about Canon imageRUNNER C3200 Color Printer

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E000020-01b0 I replaced the black drum and now this code is appearing

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It could be that the ATR sensor is dirty. if you still have the old drum slide it back in to see the code goes away, if the copier comes ready run the full auto gradation.

Posted on Jan 06, 2008


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Showing line in printing

Are the lines white (no toner is printing on that area) or black (too much toner is printed on that area)? In the first case, you might have dirt on the developing unit, the best bet is to replace the developer and before cleaning the developing unit. If the second case is you case, you might have a broken drum (scratches on the green drum that you'll see while the right door is open) or the charging unit might be dirty; in these two cases, you should replace the drum unit. The same black lines appears if the fusing roller is scratched, in this case you should replace it. Just drop us an email at and we'll assist you further.
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My canon ir4570 has been working fine till now. Black streaks appear at the bottom of the page. How can I get rid of the black streaks?

Hello dear; I believe that's drum cleaning blade cause the problem you may replace drum cartridge or drum blade.

Apr 29, 2009 | Canon Office Equipment & Supplies

1 Answer

The copies comes out totally black

H2 00 Thermistor open, your fusing unit needs to be serviced (cleaned or replaced)

The black copiers can be a number of things a few things to check and what the remedy could be;
  1. Open the right door, if you notice a lot of toner/developer spilt then you could be having a charge corona short (built onto the drum unit) clean corona
  2. Open the right door, if you drum (green or blue cylinder (depending on brand of drum) under your fuser) is coated with toner (should be all green/blue) then you could be having a drum short, replace drum unit for this.
  3. Open the right door and on the door towards the bottom is a metal unit with a white guide built on it (transfer corona) if there is a lot of toner/developer in it (looks dirty) then this needs to be cleaned or re-built.
  4. You also could be having a board issue causing the black copies.

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1 Answer

Sharp Z-70 copier - print outs are mostly black?

Check the dum cleaning blade. Usually the blade becomes weak and does not clean the drum properly. You can either replace just the drum blade or replace the entire drum cartridge.
If the copies are coming out solid black, then either the exposure lamp or the thermal fuse for the exposure lamp is/are burned out.

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Canon IRC3100 colour copier machine error code

Canon iRC-3100 Color Copier is giving Error code E-000021-0001. can anybody help me?

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1 Answer

Head cleaning

This is that the black drum unit cleaning blade failed or the charge roller has toner stuck on it. To remove the drum open the front cover and using the green tool right hand side of opened door undo the two screws turn the transfer lock into the unlock position and lift. Once you have done this then remove the black drum this is the one at the top by moving the little green tag to one side and pulling out (Be Careful as if you scratch the drum you will have other problems)

Once remove you will be able to see the drum and a black roller above it see if that has the black line on it. If it has then clean with some alcohol based cleaning fluid once this is done reinstall and then print. If there is no line on the black roller try above the likely thing is that the drum cleaning blade has worn and the unit will need replacing.

Glad to be of some help
Thanks J

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1 Answer

Poor Print quality - black lines appear on page

If you see black lines on the drum, it is very likely that the drum unit is bad. Replace the drum unit and rest the drum counter. If you wait too long, you will cause toner build up in the fuser and will cost yourself several hundred dollars to get it replaced. More in labor than parts.

Use a soft cotton or very soft paper towel and wipe the excess toner from the drun. If there are lines worn in the surface of the drum, then replace it ASAP.

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Error Code need to replace the Black drum unit.
the sequence of that particular error code is;
E020-01XX(Yellow drum)
E020-02XX(Magenta drum)
E020-03XX(cyan drum)
E020-04XX(Black drum)

Apr 02, 2007 | Canon imageRUNNER C3200 Copier

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