Ir 5000s needs an extra kit before you can install print kit. 5000s was first generation and was created before print kit was created. It has been many years since i have seen a 5000s but i remember when we had to upgrade it before the a-2 kit could be installed. I donot remember what the kit is called though sorry
Hi shadetree. Just thought. Are you sure you got the "entire" kit which would have included an additional 64 meg of memory? I ask this since the network boot rom would require and expect to access additional boot data from the 64 meg of memory. I am not sure of the 5000 controller architecture but lacking the additional memory, the ir may lock up(no display) at the beginning of the boot sequence or as the most recent controller lock up as you see the machine boot.
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First make sure a tech's installed the Canon Network Multi-PDL Printer Kit for the IR3300 (includes network kit and BOOT-ROM).
When you press the counter check button do you see IR3300(IR2200N)? If not then you don't have the printer kit installed.
If you have the print kit installed, the print drivers can be downloaded from the Canon website. You'll need to have your copier on your network.
You could then setup a local printer using a tcp/ip port (assign your copier a static IP address) on your server and then share it on your network.
Did you just install a NIC (aka ethernet port) in your copier?
To print Network Multi PDL Printer Kit C1 needs to be installed. This contains the NIC and the N Boot-Rom. The copier then needs to be upgraded with networked firmware using SST.
Go into Service Mode (Additional Functions > 2,8 > Additional Functions). Go to Copier > Display > Version. Check the number for BOOT-ROM. This should have a N at the end. If not you need to replace the C BOOT-ROM with a N BOOT-ROM.
Also under Copier > Display > Version check the number for PS/PCL. If this is blank then you don't have printer drivers installed on the copier. You will need to get a technician to come out and upgrade the firmware on the machine.
How are you trying to print? You need N boot rom. Press Counter Check. Do you see IR3300(IR2200N) or IR3300(IR2200). If you see the N then you should be able to print with it. If not, you can't.
In Service Mode (to get into this press Additional Functions (button with * on it) > 2 then 8 > Additional Functions) go to Copier > Display > Version. What do you see for BOOT-ROM (does it have a N at the end?). For PS/PCL what do you see?
If your BOOT-ROM is N and you don't have a number for PS/PCL then call a technician to install networked system software.
If BOOT-ROM is not N, buy a Network Multi-PDL Kit C1 and get a technician to install it and load N system software.
If BOOT-ROM is N and you have number for PS/PCL check your IP settings. Make sure that DHCP is turned off. Set up your printer using an IP port with the static IP address assigned to the copier.
Use PCL5e or PS drivers, don't use PCL6.
The parallel port cannot be used for printing by default. Heaps of people have made this mistake. You need a N Boot Rom installed and N system software. Almost certainly you don't.
Get a Network Multi PDL Printer Kit C1 for IR3300 (contains N Boot Rom and NIC aka ethernet port). A technician can install this and update system software and you will be able to print. You will be able to print over a network (which is the preffered option) use Remote User Interface and Pull Scan using Canon Network ScanGear (google it).