Question about Olympus Camedia D-390 Digital Camera

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New memory card

I bought a new memory card and put it in this camera . Now my screen says "card error after i try to change the format and erase all files. What I am I doing wrong?

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  • tiggastar Jan 01, 2008

    i tried to format the card, but the camera response is card error. I dont see a lock switch on the card

  • geforce May 07, 2008

    My daughter gave me this camera it had a 32mb mem card in, no problems with that card. I decided to upgrade the card to a 1 gig card, but it is asking me to format or not, I go for format it said it will erase all, I click ok but it comes up with card error. I have tried when it asks for format to click no, but it gives no option but to format. the second dialog says power off but again the same outcome, card error. The 1 gig card is a Olympus xd, the 32mg card is Fujifilm xd.

  • nioxoin Sep 20, 2008

    i have same problem

    same machine same card

    and this camera say to me FORMAT ERROR

    i formated 1gb olympus xd picture card in my pc and again i took same error

    what will i do please help



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Did you formate it in the camera or your pc? formate in the camera first and is there a lock switch on the card?

Posted on Jan 01, 2008


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to fix the problem, use a memory card reader to read your card, if it work fine with the memory card reader, format it (erase all data ). and plug it again to your camera if the problem still not solved you must use another model of memory card. if you are a trained technician, you can diassemble the camera and check the memory card slot, if you are a user, you should contact your dealer. thanks.

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My camera says there is an error with my sd card but it works in my wii and my says its locked when it is not...I have bought 3 new ones...and changed the batteries in the camera twice

There are several possible causes for "memory card locked", "memory card error", or "no memory card". Some include trying to use of a 4GB SDHC card with an older camera made before SDHC format came out. Others include problems with the switch on the side of the card, or the switch internal to the camera. The problem may also arise from simple formatting problems if the card has never been formatted in the camera (note that this will also erase the card). Troubleshooting tips for this problem may be found at this link.

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I put a new memory card in the camera and it says

You need to eliminate the pics from the internal memory. With no card in the camera, go into the menu and find "format"...follow the on-screen instructions to erase the internal memory. Then, insert your card and do the "format" thing again for the card. Everything should be normal now.

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Hi, Check if other memory card is working on your camera. This is one way of checking if your memory card if still working or there is an issue wither the camera. Formatting Memory card **you should always format a new memory card or one from which you wish to erase all images and other data. ** Please note that formatting a memory card erases all data, including protected images and other file types. 1. (Set up) Menu [Format]
2. Select [OK] and press FUNC SET button.
Low Level format, recommended by cannon
Select the [Low Level Format] when you think that the recording/reading speed of a memory card has dropped. A low level format may require 2 to 3 minutes with some memory cards.

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'File error' message on samsung L200 camera when viewing a photo

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I had/have the same problem using L200 and SDHC memory card, called Samsung. Can't view certain pictures on camera or computer, camera freezes when viewing those certain pictures, green light flashing.

Samsung support told me that I needed to copy my (good) pictures to a computer first because a memory format will erase everything. Then format (menu->settings->format->yes) my memory card. Tried this just now and took some new pictures, so far so good.

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Xd memory card

A card access error may indicate that an xD-Picture Card memory card is in a write-protected condition. xD-Picture Card memory cards have a special protection feature to ensure that your pictures are kept safe. NOTE: During this condition, you can still use the printer for printing and saving photos from the xD-Picture Card to a secure location, such as the computer hard drive. To resolve this error, try the following:
  • Reinsert the xD-Picture Card memory card into your camera and turn on the camera. In most cases, the camera automatically makes the necessary changes.
  • Reformat the xD-Picture Card memory card. See the documentation that came with your camera for instructions on reformatting the memory card. Note that this process erases the pictures currently saved to your memory card. To save these pictures, transfer them to the computer before reformatting the memory card. Once you reformat the memory card, transfer those photos back to the memory card using the computer.

Jul 29, 2008 | Fuji FinePix Z10fd Digital Camera

1 Answer


Has your camera always done this? Or is this a recent problem.
Also, have you changed your memory card, and that has caused your error?
Some times if you use a higher capacity memory card than the camera can use (especially with the xD card format) you will encounter very wierd errors, as the camera is trying to read or save to the card.

One thing to check is the memory card type. Olympus uses the xD card, BUT in the last couple years they have changed the format, from an xD card to an xD card type "M". The type M has a different file structure, and older cameras, and ones that can't support the "M" format might give odd errors.

I checked Olympus' website and I did NOT find any drivers for your camera, which is odd. Try uninstalling and reinstalling your software, and also check your memory card. If you have an extra around, try using it (I wouldn't recommend go buying a new one as many places do NOT let you return memory cards).
Let me know if this helps!

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